Job Mentor

Closing Date: 09 Apr 2018

Responsible to the Project Manager

Locations: 1 x Lisburn. 2 x Lurgan/Newry

Salary: £23,000

 

Responsibilities

  • Meet or exceed targets, KPIs and success indicators that are set and agreed.
  • Liaise with local Jobcentre, SSA and community organisations etc. to market the LEMIS+ programme and to encourage referrals.
  • Gain a working knowledge of both Department programmes and services and the Social Security Benefits system where it relates to customer eligibility for training schemes etc. 
  • Design and deliver targeted pre-employment training programmes for Jobseekers, to maximise their preparedness for specific and non-specific vacancies
  • Manage the customer journey undertaking induction, assessment and Personal Progression Plan activities with clients.
  • Manage a caseload of clients, reviewing their progress towards employment and maintaining engagement in order to achieve personal and team targets.
  • Identify clients’ needs and signpost to 3rd party provision where appropriate.
  • Source and manage working relationships with 3rd party providers, complementary provision and employers.
  • Deliver employability interventions on a one to one or group basis including workshop sessions.
  • Liaise with both clients and employers to identify any in-employment support required.
  • Carry out job-search support to individuals and groups to achieve the target number of employment outcomes.
  • Advise, guide, and match clients to employment opportunities.
  • Work with Employability Training Officers to establish appropriate employment or placements for customers.
  • Support in the process of evaluating the experience of individuals and employers on completing or leaving a programme.  Identify success stories and collect appropriate information to use in promotional material.
  • Communicate effectively with clients who have different needs, e.g. learning difficulties, mental health problems, ex-offenders etc.
  • Manage own professional development and undertake necessary training as identified in performance reviews.
  • Adhere to the company’s policies and procedures at all times, including but not limited to Equal Opportunities, Quality, Health and Safety, Information Security and IT.
  • Compliance with ‘live’ self-evaluation processes and contribution to quality improvement planning to ISEF standards
  • Ensure a professional and positive working relationship with internal and external customers and continually strive to exceed customer expectations.
  • Such other duties and responsibilities as may be determined from time to time.

 

Please note

The above mentioned duties are neither exclusive nor exhaustive and the post holder may be required to carry out such other appropriate duties as may be required by the line manager, with the level of the post and the competency of the post holder.

The details contained in this job description reflect the requirements of the role at the date it was prepared.  Over time roles may change, existing duties may no longer be required and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed.  Consequently, People 1st will expect to revise this job description from time to time.

 

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE 

Essential

  • Good standard of education required (minimum 5 GCSEs above grade C including English Language and Maths or equivalent).
  • A qualification in counselling or career guidance or at least 12 months experience of working with job seekers in a counselling or career advice role. 
  • Confident manner and the ability to motivate others
  • A current clean driving licence and ownership of a car. 

Desirable

  • A recruitment background would be an advantage.
  • Computer literacy.

CORE COMPETENCIES/ BEHAVIOURS / CAPABILITIES

  • Possesses drive, energy, determination and confident approach to executing tasks.
  • Positive, enthusiastic approach to problem solving with a ‘can do attitude’
  • Ability to work as part of a team, under pressure, in a fast paced environment.
  • Active listening skills with the ability to build rapport and influence outcomes.
  • Good questioning skills with the ability to interpret responses and build rapport with clients and external stakeholders
  • Ability to multi-task, organise and manage workload and take a flexible and adaptable approach to changing priorities.
  • Clear and concise written skills


Please scroll to the bottom of this page to see the Application form and Job Monitoring form which you can download.

 

 

Please scroll to the bottom of this page to see the Application form and Job Monitoring form which you can download.
Please scroll to the bottom of this page to see the Application form and Job Monitoring form which you can download.

© Copyright People 1st 2018