Community Family Support Programme

The Community Family Support Programme offers a range of support to the whole family. It will help you to overcome any barriers in the family home in order to return to education, training or employment.

Community Family Support Programme (CFSP)

What support will I receive?

The programme is specifically tailored to meet your family needs therefore the support you receive is dependent on what your family requires.   You will be offered both family and employability support.

Family Support

You will be allocated a Family Liaison Officer who will meet with you on a regular basis to provide practical support such as:

  • Behaviour management and positive parenting
  • Benefits advice & money management
  • Drug and alcohol interventions
  • Support with family routines
  • Building self-confidence & self esteem
  • Developing life & social skills
  • Encouraging better relationships and communication within families
  • Promoting healthy living, stress management and positive mental health
  • Addressing housing issues
  • Reducing social isolation
  • Signposting to specialist services

Employability Support

  • Career information, advice & guidance
  • Support with course enrolments and funding
  • Updating your CV
  • Completing application forms
  • Improving your job interview technique
  • Support with job searching
  • Sourcing industry relevant work placements and training
  • Participating in our industry specific academies
  • Obtaining Essential Skills qualifications
  • Disclosing convictions advice

Who is eligible?

 Your family can take part in the programme if you:

  • Have an individual in the family aged 16+ who are not in education, training or employment
  • Are committed to seeking ways to improve your lives

Where does it operate?

Family Liaison Officers can meet you in your family home, at one of our People 1st offices or anywhere in the community that is convenient to you; your local job centre, library, community centres or coffee shop. We cover the following areas:

  • Ards & North Down Borough Council
  • Lisburn & Castlereagh City Council

Testimonials

Aaron: ‘With my time working with People 1st programme, I have found it a fantastic opportunity that has helped me and my family very much.  I would highly recommend this programme to anyone who is seeking help/work. Corriene and Carmel, two women I worked alongside have motivated me and helped me in so many ways. I feel I’ve came such a long way with all their constant support and help.  Thanks again.’

Marcus, ‘Family support has helped me and my mum with getting to our appointments, they helped me with my CV and looking for jobs.  They also helped with emotional support for both me and my mum.  We would be lost without them.’

Helen, ’It was knowing someone was there to guide and advise, to talk to and get help and advice regarding work and courses.  It gives you confidence to get out there and do stuff!’

Who should I contact?

Project Manager 

Teri Gourley

02892 665100

t.gourley@people-1st.co.uk

Family Liaison Officer - Lisburn

 

Giselle Philips

07436 535 390

g.phillips@people-1st.co.uk

 Family Liaison Officer - Castlereagh

Stephanie Davidson 

07436 535 389

s.davidson@people-1st.co.uk

Family Liaison Officer - North Down

 

Corriene Mulligan

07436 535 387

c.mulligan@people-1st.co.uk

Family Liaison Officer - Newtownards

 Maria Baker-Ames

07436 535 388

m.baker-ames@people-1st.co.uk 

Employability Training Officer - Ards & North Down

Lisa Gallagher

02892 665 100

l.gallagher@people-1st.co.uk

Employability and Training Officer - Lisburn & Castlereagh 

Rachel Cruickshank

02892 665 100

r.cruickshank@people-1st.co.uk

Essential Skills Tutor

Gillian Adams

02892 665 100

g.adams@people-1st.co.uk

“ The provision of tailored, needs led one to one family and employability support is a strength of the project and has been a key factor in achieving and sustaining the high retention rates to date….. 

ETI Inspection December 2017

Overall Outcome: Very Good

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