This programme aims to provide candidates with the skills and knowledge required to conduct challenging conversations with staff, perhaps about their behaviour, results, or actions. It will also cover how to handle demanding and testing individuals. This course will equip candidates with the necessary confidence, knowledge and skills to engage with people from a productive and focused position. By the end of this programme, candidates will:
Cost: £65 + VAT per person
For more information, or to book a place on any of our programmes, please contact sales @people-1st.co.uk or telephone 02890 669669
People 1st are delighted to offer a 10% discount on short courses to those working in community or charitable organisations. Please advise your organisation name and status when booking your programme(s).