Changing lives for local residents!

Supporting Local People Into Employment with the Ards and North Down Labour Market Partnership and People 1st Employment Academy Ards and North Down

Across Newtownards, Comber and the wider Ards region, more people are accessing new opportunities through targeted employment support programmes.

Delivered in partnership with Ards and North Down Borough Council, the People 1st Employment Academies are helping individuals build confidence, gain qualifications, and move directly into employment.

These employment programmes are designed to support people at all stages-whether returning to work, changing careers, or starting fresh in a new country.

One recent success story highlights just how powerful this support can be.

Employment academy Ards and North Down…
A Journey That Began With Uncertainty

For Liudmyla, her journey began during maternity leave.

Having recently moved to Northern Ireland, she faced multiple barriers:

  • Limited knowledge of the local job market
  • Lack of confidence in English
  • No experience with CV writing or interviews in the UK

“I didn’t know where to look for a job or how to prepare for interviews.”

Like many people in the Ards and North Down area, she needed guidance, structure, and support.

That’s when she discovered People 1st and the employment academy in Ards and North Down

The Role of Employment Academies in Ards & North Down

People 1st Academies are designed to bridge the gap between unemployment and real job opportunities.

Funded through local council partnerships, these programmes offer:

  • Short, focused training courses
  • Industry-relevant qualifications
  • CV and interview preparation
  • Direct links to local employers

Importantly, they also provide ongoing mentoring and support—something that sets them apart from traditional training routes.

For participants like Liudmyla, this holistic approach is key.

Building Skills and Confidence

From her first session on the employment academy Ards and North Down, Liudmyla began to feel a sense of direction.

Working closely with her tutor, she developed essential employability skills that many people take for granted.

“The course helped me restructure my CV and understand that proper preparation is essential.”

Through mock interviews and practical sessions, she gained the confidence to step into the job market.

This confidence-building element is a core part of People 1st’s approach across Northern Ireland.

Unlocking Career Opportunities with support through the Employment Academy Ards and North Down

One of the most valuable aspects of the Academies programme is its strong connection to local employers.

Participants are not left to search for jobs alone—they are actively supported in finding and applying for roles.

In Liudmyla’s case, this support came from the wider Academies team.

She was introduced to opportunities within local schools and encouraged to consider a career as a classroom assistant.

“I hadn’t found these opportunities myself.”

With guidance, she applied for a role at St Mary’s Primary School.

From Application to Employment

The transition from training to employment was seamless.

With support from People 1st:

  • Her CV was tailored for the role
  • An interview was arranged
  • She was prepared for what to expect

This hands-on support made all the difference.

“Without the programme, I don’t think I would have felt confident enough.”

Shortly after, she secured the position.

The Impact on Individuals and the Local Community

Stories like Liudmyla’s demonstrate the wider impact of employment academy Ards and North Down.

These initiatives:

  • Help individuals gain independence
  • Support families through stable employment
  • Strengthen the local workforce
  • Connect employers with motivated candidates

For local councils, investing in programmes like these helps build stronger, more resilient communities.

A Rewarding New Career

Now settled into her role, Liudmyla is thriving.

Working as a classroom assistant, she supports children in their learning and development—something she finds deeply fulfilling.

“Working in a school brings me great joy.”

Her confidence has grown significantly, and she now feels equal to others in her role.

The Importance of Ongoing Support

A key strength of People 1st is the continued support offered even after employment begins.

Participants are not simply placed into jobs and left—they remain connected to a support network.

“I still feel supported by People 1st.”

This long-term approach ensures sustained success for both individuals and employers.


Encouraging Others to Take the First Step

Liudmyla now actively recommends the programme to others.

Her message is simple: don’t underestimate the value of guidance and preparation.

“Many people think writing a CV and passing an interview is easy—I thought so too.”

With the right support, what once feels overwhelming becomes achievable.

Employment Support in Newtownards and Ards & North Down

For anyone living in Newtownards, Comber, or the wider Ards and North Down Borough Council area, opportunities like this are available locally.

People 1st continues to deliver:

  • Employability Academies
  • Sector-specific training programmes
  • Pathways into real jobs

All designed to help people move forward with confidence.

Start Your Journey Today

Whether you’re returning to work, changing careers, or starting fresh, People 1st Academies can provide the support you need. https://people-1st.co.uk/programmes/academies/

From CV writing to job placement, the focus is always on real outcomes.

Just like Liudmyla, your journey could start with one decision.

You can apply to our waiting list here for our next employment academies here below https://forms.gle/ZJ9LL1rnMo72m45T6

If you live in the Ards and North Down area then you can visit their website to find out about what academies are running currently in the borough https://www.andbusiness.co.uk/labour-market-partnership/academies

Sometimes the hardest part of any new journey is taking the first step.

For Noel, that step came at a time when life had changed direction. After surgery, he found himself out of work and unable to continue in his previous role. Like many people in that position, he was faced with a big question: what now?

What followed is a brilliant example of how the right support, the right training and the right encouragement can help someone find a whole new path. Through the Ards and North Down Employability Academy, delivered by People 1st and supported by Ards and North Down Labour Market Partnership, Noel was able to build his confidence, gain relevant knowledge and move into a rewarding new role in a school in Bangor.

Today, he is working in St Comgall’s and making a real difference in a child’s life every day. His story is honest, encouraging and a powerful reminder that a fresh start can sometimes lead exactly where you are meant to be.

How the Ards and North Down Employability Academy helped Noel take the first step

When Noel joined the programme, he was looking for a way forward after a difficult period. He had been out of work following surgery and knew he could no longer continue in the job he had done before. At the same time, he already had a strong interest in working with children through his involvement in coaching kids’ football.

That interest made the next step feel like the right one.

As Noel explains:

“I decided to join the People 1st employability scheme as I was out of work following surgery, which meant I could no longer continue in my previous job. I coach kids’ football and have always wanted to work with children, so it felt like the right step for me.”

That line alone says so much. Noel was not simply looking for any job. He was looking for a role where he could use his natural strengths, his patience and his interest in supporting young people. The Employability Academy helped him turn that instinct into a real and achievable career move.

For many participants, this is exactly what an employability programme can do. It provides a bridge between uncertainty and opportunity. It helps people recognise what they already bring to the table and gives them the tools to move forward with purpose.

How the Ards and North Down Employability Academy built Noel’s confidence for school work

One of the biggest parts of Noel’s story is confidence.

Starting over can be daunting, especially after time away from work. Even when someone has the right attitude and potential, confidence can be the missing piece. Noel’s experience shows how important it is for training to do more than just deliver information. It also needs to build belief.

During his time on the programme, Noel gained valuable insight into what working in a school environment would actually involve. He learned about the structure of a typical school day, the range of needs children may have and the standards expected in that setting. Just as importantly, he developed the confidence to believe he could succeed there.

In Noel’s words:

“The training I received was very informative, and the mentors were always on hand to help with any questions. The programme gave me the confidence to feel ready to work in a school. I developed a good understanding of what a typical school day looks like, the different needs children may have and, most importantly, the confidence that I could succeed and excel in the role.”

That final point matters. Employability support works best when it helps someone feel ready both practically and personally. Noel did not just leave with knowledge. He left with the self-belief needed to take that next opportunity seriously.

From training to employment in St Comgall’s, Bangor

A success story becomes even more powerful when it leads to a real outcome, and Noel’s certainly did.

With support from his work coach, Maria, Noel was helped with his CV and supported through the job application process. That practical guidance made a real difference and helped keep his journey moving in the right direction.

He was then contacted by St Comgall’s in Bangor for an informal chat with the principal. Thanks to the preparation and confidence he had gained through the programme, Noel felt ready to present himself well and show that he was capable of stepping into the role.

It paid off.

He was first offered a six-week contract, which has since been extended into a rolling contract. That kind of progression says a great deal. It shows that Noel not only secured the role, but also made such a positive impression that the opportunity continued.

As Noel puts it:

“My journey was very straightforward, thanks to my amazing work coach, Maria, who helped with my CV and even supported me in applying for jobs. I was contacted by St Comgall’s for an informal chat with the principal and, with the training behind me, I felt confident enough to show I was ready for employment in a school. I was initially offered a six-week contract, which has now been extended into a rolling contract. I absolutely love my job and only wish I had taken this step years ago.”

That last sentence is a lovely one, because it captures the emotional side of career change. Sometimes the right opportunity does not just provide employment. It brings relief, fulfilment and a sense that things have fallen into place.

Why Noel’s Ards and North Down Employability Academy story will inspire others

There are lots of reasons why Noel’s story stands out.

First, it speaks to people who may feel that a setback has knocked them off course. Noel was dealing with a major change after surgery and had to rethink his future. That can feel overwhelming. His experience shows that a new beginning is possible.

Second, his story will resonate with people who feel unsure about whether they are capable of stepping into a new sector. Noel openly admits that the beginning felt nerve-wracking and that he questioned himself. That honesty makes his progress even more meaningful.

He says:

“This experience has given me real belief in myself – that I can do the job and do it to the best of my ability. At the beginning, it was nerve-wracking and I did question myself, but once I settled in and got used to the routines, everything fell into place.”

Third, Noel’s story shows the real value of meaningful work. What he enjoys most about his new role is not just having a job. It is knowing that he is helping a child progress.

He explains:

“The thing I love most about working in a school is knowing I’m making a difference in a child’s life. The child I support has made excellent progress throughout the year and it gives me great pride to know I’ve played a part in that.”

That is such a strong reflection of why employability programmes matter. They do not just move people into work. They help people find roles where they can contribute, grow and feel proud of what they do.

People 1st and Ards and North Down Labour Market Partnership working together

Noel’s story is also a reminder that behind every successful outcome there is often a team of people helping make it happen.

In Noel’s case, that included his work coach Maria, whose support clearly meant a great deal to him throughout the process. One of the most memorable parts of his testimonial is the warmth with which he describes that support:

“The support I received from People 1st was exceptional. Maria was like a fairy godmother – she sprinkled a little magic and made everything feel easier. Any time I needed advice, she was there.”

That is a brilliant quote to keep in the article because it brings real personality and emotion to the piece.

This is also the ideal place to add your extra quote from Maria once you get it. I’d slot it in here as a pull quote, for example:

Maria Baker Ames, People 1st, said:
“[Insert Maria’s quote about Noel’s progress, attitude and the value of the initiative.]”

You could then follow it with a short paragraph like this:

Maria’s perspective will add another valuable layer to the story, helping readers understand not only Noel’s personal journey, but also the wider impact of the Ards and North Down Employability Academy for local people who need support, confidence and practical pathways into employment.

Noel’s story also carries another lovely endorsement of the programme: he has already recommended it to others, and his wife has since completed the course too and secured work in another school. That kind of word-of-mouth trust says a lot about how meaningful the experience has been.

A fresh start that became a new future

Noel’s journey from being out of work after surgery to securing a role he genuinely loves is a brilliant example of what can happen when determination meets the right support.

He took a chance on a new direction. He built his confidence. He gained the understanding he needed. He stepped into a school environment ready to learn and contribute. And now he is in a role where he knows he is making a difference every single day.

For anyone wondering whether it is worth signing up, Noel’s experience gives a very clear answer.

Sometimes the first move really is the most important one.

We are delighted to see Noel doing so well in St Comgall’s, Bangor, and we wish him every continued success as he moves forward in this new career.

A big thank you as well to Ards and North Down Labour Market Partnership for supporting opportunities like this and helping local people access confidence, skills and real routes into employment through the Ards and North Down Employability Academy.

Interested in a fresh start of your own?

People 1st works with Labour Market Partnerships to help local people build skills, confidence and routes into employment. Keep an eye on our website and social channels for future opportunities and success stories. You can also visit their page here: https://www.andbusiness.co.uk/andlmp and find out about current academies running in the council area here: https://www.andbusiness.co.uk/labour-market-partnership/academies and also read more about how the academies work here on our academies page: https://people-1st.co.uk/programmes/academies/

People 1st Lurgan tutor Sarah Champ and students outside the Lurgan Job and Benefits Office during an employability visit.
Sarah Champ and People 1st Lurgan students during their visit to the Lurgan Job and Benefits Office.

People 1st Lurgan Students gain valuable insights onto the local job market on their visit to Lurgan Job and Benefits Office

LURGAN, CO. ARMAGH – March 31, 2026
Yesterday, March 30th, People 1st Students visited Lurgan Job and Benefits Office for an immersive visit designed to equip them with the tools and knowledge needed to navigate the local employment landscape. These students are aged 16-22 and are enrolled on the Skills for Life and Work programme which is our specialised programme for school leavers who want a more practical alternative to A-Levels https://people-1st.co.uk/programmes/skills-for-life-and-work-2/

The educational visit provided the students with a comprehensive, behind-the-scenes look at all aspects of employment support. Job finding coach Joan Skelton and her dedicated team hosted the group, generously giving their time to walk the students through the wide array of services available to job seekers in the community.

The visit offered students a valuable behind-the-scenes look at the services available to local jobseekers and helped them better understand how these supports can make a real difference when taking the next steps towards work. Joan Skelton and her team warmly welcomed the group and took the time to explain the many ways they assist people in finding employment, building confidence and overcoming barriers along the way.

Supporting People 1st Students – Lurgan Job and Benefits Office

A key part of the People 1st Lurgan Job and Benefits Office visit was helping students see that support is always available, even when challenges arise. As young people begin to think seriously about their future careers, it is important for them to know where they can turn for practical guidance, reassurance and advice. The visit highlighted that professional help is available locally for everything from job searching and interview preparation to confidence building and identifying the right opportunities.

During the visit, students were able to engage directly with staff and ask questions about the world of work. They learned more about how job coaches help match candidates with suitable vacancies, what employers are looking for in today’s job market and the importance of staying proactive and open-minded when exploring career options. This real-life insight helped bring employability learning to life in a practical and meaningful way.

For many students, the experience was especially valuable because it showed them that employment support is not something to be nervous about, but something to make use of with confidence. The People 1st students vist to Lurgan Job and Benefits Office reinforced the message that no one has to navigate the journey into employment alone. Having access to experienced coaches and local support services can make the process feel much less daunting and far more achievable.

People 1st Lurgan students gathered around a table during a careers and employability session at the Job and Benefits Office.

How the Lurgan Job and Benefits Office Supports Young Jobseekers

As People 1st Students visit Lurgan Job and Benefits Office, the central theme of the visit was resilience and preparation. As young people transition from education into the workforce, it is vital that they know exactly where to turn when they encounter “bumps in the road.” Whether facing a sudden career change, seeking interview preparation, or needing guidance on skill development, the visit emphasised that professional, compassionate support is readily available right on their doorstep.

Helping Students Build Confidence for Employment in Lurgan

During the visit, the students engaged directly with the coaching staff, learning about:

● Tailored Job Finding Support: How coaches match candidates with local opportunities.

● Overcoming Obstacles: Where to go and who to speak to when facing challenges or gaps in employment.

● Practical Career Skills: Insights into what modern employers are looking for and how the Job and Benefits Office bridges the gap between candidates and businesses.

Sarah Champ, Employability Tutor at People 1st Lurgan, said the visit was a really positive experience for the students and an important part of helping them prepare for life beyond the classroom. By seeing first-hand how the Job and Benefits Office supports individuals in the local community, students were able to build their awareness, ask questions and develop a stronger understanding of the help available to them in the future.

“We are incredibly grateful to Joan Skelton and her entire team at the Lurgan Job and Benefits Office for opening their doors to our students. Understanding that there is a dedicated team of coaches ready to help them through the inevitable ups and downs of their career journeys is incredibly empowering for these young adults. It takes the fear out of job hunting and replaces it with a proactive, supported approach.”

Sarah Champ, Employablity Tutor for People 1st Lurgan

A Valuable Visit for People 1st Lurgan Students

Visits like this play an important role in preparing young people for the realities of employment and giving them the confidence to take their next steps. As well as learning about practical job-finding support, students also gained reassurance that there are local people and services ready to help them through any setbacks, changes or uncertainty they may face along the way

By experiencing the Job and Benefits environment firsthand, the People 1st students left with not only a better understanding of the local job market but also the confidence to utilize these vital community services in the future. Thank you to Joan and the team and to People 1st tutor Sarah for this incredibly useful visit!
You can find out more and contact the Lurgan Jobs and Benefits office on this link below:
https://www.nidirect.gov.uk/contacts/lurgan-jobs-benefits-office

A new Derry Inclusive Employment Academy is set to launch across the Derry & Strabane District Council area, providing practical, tailored support for residents who consider themselves to have a mental or physical disability and who are ready to move into employment. The programme will support participants into roles within the IT, Finance and Creative Media sectors, offering recognised qualifications and clear progression routes towards interviews, work placements, and local employment opportunities.

The programme is funded by the Department for Communities through the Derry & Strabane Labour Market Partnership (LMP). Labour Market Partnerships enable councils to develop targeted employment action plans and work collaboratively at local and regional level to support people towards and into sustainable employment.

Delivered in partnership with People 1st, the Inclusive Employment Academy is designed for residents aged 18 years and over who are currently out of work, reside within the Derry City and Strabane District Council area, and have the right to work in the UK. The programme aims to reduce barriers to employment by offering structured, flexible, and personalised support tailored to individual needs and career goals.

What will the Derry Inclusive Employment Academy help participants with?

Participants will benefit from a comprehensive package of support, including one-to-one guidance, flexible wrap-around mentoring, and careers advice delivered by the Careers Service. Training and recognised qualifications will be aligned to the specific sector or job role being pursued, alongside the delivery of core employability skills.

The programme also includes job matching, access to work placements or work trials, and a guaranteed interview on completion. To support long-term success, participants who move into employment will receive up to six months of post-employment support, helping to ensure job retention and sustained progression in the workplace.

The Derry Inclusive Academy is welcome news for the area!

Mayor of Derry City and Strabane District Council, Cllr Ruairí McHugh, welcomed the announcement.

“It is fantastic to see another training academy being offered in our city and district. Initiatives like this not only open the door to new employment opportunities but also provide people with the confidence and additional support they need when seeking work. It is encouraging to see our Labour Market Partnership continuing to develop courses such as this, helping to ensure that the Derry and Strabane District remains an inclusive place to live and work — a place that truly is for everyone. I would encourage anyone who meets the criteria to get involved, and I wish all participants every success as they work towards their new qualification.”

Glenn McGarrigle, People 1st, added:

“Academies like this are a great way to begin a new career path, particularly for those who may be unsure where to start. Through the Inclusive Employment Academy, participants will receive practical training, a recognised qualification, and the full support of the People 1st team to help them progress towards interviews, placements, and employment.”

Find out more about the Derry Inclusive Academy

An official launch event will take place on Wednesday 4 February 2026 at 1.00pm in the Verbal Arts Centre, Bishop Street, Derry. Find directions here on how to get to the Verbal Arts Centre below: https://maps.app.goo.gl/bRgPDfsGacuWsSTX6

For further information or to register your interest, please contact Glenn McGarrigle at [email protected] For further information on Derry and Strabane LMP, please visit: www.derrystrabane.com/LMP.

You can also visit the academies page here to find out more case studies and information about past academies: https://people-1st.co.uk/programmes/academies/

We were delighted to celebrate some fabulous Employment Academy Success this week!! Participants from the very first Business Services Employment Academy were recognised at a prestigious event in Belfast City Hall last week, where the Lord Mayor of Belfast personally presented them with their certificates of achievement.

The event was a proud milestone for everyone involved, celebrating not only the individual successes of the participants but also the impact of this brand-new initiative in supporting local people back into meaningful employment

Celebrating at Belfast City Hall

The Business Services Employment Academy is one of the latest additions to Belfast City Council’s expanding Employment Academies programme and was delivered in partnership with People 1st.

The programme was specifically designed to create new opportunities in the city’s professional and business support sectors, helping participants gain the confidence, skills, and qualifications needed to move into employment in roles such as administration, customer service, reception, and wider business support.

Over the course of eight days, participants benefitted from a structured and supportive training journey that included:

  • Five days of classroom training at Belfast City Council’s Adelaide Street site
  • Three days of hands-on work experience within the Council
  • One-to-one mentoring to build confidence, improve job applications, and prepare for interviews
  • Financial support to help cover expenses such as travel

The programme was open to people who had been unemployed or economically inactive for at least six months, or those working fewer than 16 hours per week (including those on zero-hour contracts).

Employment Academy Success- Supporting People Back Into Work

By the end of the Academy, participants had not only developed practical skills and improved their job prospects, but they had also gained valuable insights into what it is like to work within Belfast City Council.

“This is a great opportunity to gain employment with such a prestigious employer within the city. The Academy offers tailored support and mentoring to help individuals return to work and progress in their careers.”

Roberta Patton, Mentor at People 1st

The initiative is also designed to help address recruitment challenges within the sector by creating a pipeline of skilled and motivated individuals ready to take up business support roles across Belfast.

Employment Academies – Building Belfast’s Future Workforce

Belfast City Council’s Employment Academies have become a key driver in connecting local people to training and job opportunities across a wide range of industries.

Each Academy is co-designed with local employers and focuses on:

  • Practical skills – ensuring participants are job-ready
  • Career support – with mentoring, job search assistance, and interview preparation
  • Employer connections – giving insight into industry needs and opportunities
  • Qualification development – helping participants gain relevant training and certifications

The Council has already seen success with previous Academies, including partnerships with major employers such as Stena Line to support careers in the maritime sector. The Business Services Academy is the latest example of how this innovative approach is helping to meet the needs of both employers and job seekers.

A Proud Celebration at City Hall

The celebration event at Belfast City Hall reflected the hard work, dedication, and progress of the participants. It was also a recognition of the value of Employment Academies in transforming lives — opening doors for people who may have struggled to re-enter the workforce and giving them the tools they need to succeed.

Many of those who took part are now better equipped to secure employment in administration, customer service, and business support roles, with the confidence and practical experience to thrive.

Want to take part in a future Academy? and enjoy Employment Academy Success…

To find out more about upcoming Employment Academies, visit the Belfast City Council website or contact us at [email protected].
You can also read more inspiring stories by searching academies in our news feed or also visiting the academies section of our website linked here: https://people-1st.co.uk/programmes/academies/

The Armagh City Hotel is thrilled to celebrate the recent successful completion of Level 2 NVQ Diploma programme, by two dedicated members of their Housekeeping team.

Armagh City Hotel Housekeepers, Ellie McManus (left) and Krisitana Caunane (right) with their NVQ Level 2 Diplomas in Housekeeping

The hotel has a long-standing partnership with People 1st, the program facilitator, and takes pride in aiding its valued employees’ professional progression through various industry-specific courses. The latest achievers are Housekeepers Ellie McManus and Kristiana Caunane, both receiving NVQ Level 2 Diplomas in Housekeeping.

Armagh City Hotel delighted with the achievements!

Regarding the girls’ accomplishments, Senior HR Advisor Siobhan Maxwell expressed her joy, stating,

” I’ve been so happy seeing the girls complete their NVQs – both girls have worked exceptionally hard on their course with their People’s 1st tutor Colleen. We started working with People 1st last year, and we have had eight employees, including managers part take in different qualifications. Completing these courses as you work has been amazing, People 1st have been so flexible with working around the girls’ work schedule. All classes and assessments take place during working hours and that has been a huge draw for our participants as some may not have the option to complete a qualification outside of working hours “

The new All Age Apprenticeships will also be so positive for the hospitality sector as it will allow employees who were outside of the age criteria to take part now in an Apprenticeship and gain a qualification, as Siobhan explains:

 ” When the girls commenced the course, apprenticeships were only open to 16-24 years olds, however, apprenticeships now have no restrictions and are open to all ages, so we are hoping to offer NVQ programmes across all age groups within the hotel to existing and new employees. The courses can be tailored to each participants individual needs, depending on their current role and what they see their role developing into through additional optional modules. Providing these courses for our existing and new employees is our way of supporting them in developing their careers with us.”

Management team of Armagh City Hotel toasts to great success!

General Manager Henk Compier echoed the sentiments, presenting Ellie and Kristiana with celebratory Prosecco to mark their achievements. Henk emphasised his pride in the girls and their growth over the past two years, attributing it to the course’s impact on their confidence and skills within the hotel.

“We are so proud of Ellie and Kristiana on the completion of their NVQ’s, both girls have been with us just over two years and in the last year in particular their confidence has increased immensely, that I believe is down to participating in the course – the knowledge and the skills they have gained from the course has helped them tremendously in their roles within the hotel, I can see both of them progressing through the ranks within the hotel.” 

The team at the Armagh City hotel really feel that the difference has come from the fact that the training is able to be undertaken during working hours while the team members are able to earn while the learn and allows them to gain a qualification while they are gaining solid experience and a salary too, helping to alleviate some of the pressures that come with a return to studying!

“That is the reason we work with People’s 1st in delivering these courses, on the job training and development is so important, however, this course and the subsequent qualification has given both girls unmatched knowledge and confidence. Once again, I am so proud of them both.”

General Manager Henk Compier

Onwards and upwards at the Armagh City Hotel for the girls!

Both Kristiana and Ellie are so delighted to achieve this qualification and know that it is a great step on their career path and are looking forward to implementing everything that they have learned over the past year. Commenting on her experience of the course, Kristiana said: 

” It was different because I didn’t know you couldn’t do something like this with work. Our tutor Colleen from People 1st, created such a bond with us and there were things that I didn’t know going into the programme and now I do so it’s nice to know that I have this foundation now for the future.”

Kristiana’s department colleague and classmate Ellie shared a similar experience, stating:

“It was such a new experience. I was learning things that I thought I knew already, but I didn’t. We had a great tutor and created a bond and it was actually really nice. The NVQ Level 2 is better for the future. If I wanted to move on or move up in hospitality it will help with that.”

You can find out more about the Armagh City Hotel on their website https://www.armaghcityhotel.com/ and you can also find out more about the wide variety of Hospitality NVQ’s that you can do with People 1st, on our website https://people-1st.co.uk/qualification-categories/hospitality-catering/

In conclusion, both Ellie and Kristiana’s success stories underscore the hotel’s commitment to employee development through tailored courses, fostering confidence, and knowledge crucial for career progression.


We are delighted to announce this exciting Support Services Employment Academy with Mid & East Antrim Labour Market Partnership, created for council residents wishing to work in Health & Social Care.

Would you like to work in Health and Social Care? Join our Academy today!

Fast Track your way to working in the Care sector!

Always wanted to help others and work in the Care sector but weren’t sure how to go about it, or maybe you have no experience and need a bit of support with the interview process? Then this 5 day FREE Support Services Employment Academy course will be a fantastic starting point for you!

Starting on Monday the 27th of November, our helpful and supportive Academy team will take you and other candidates through our specially created programme to fast track your way into employment within this in-demand sector.

What is the Support Services Employment Academy?

It is an enjoyable employment programme created to assist those new to the Health and Social Care sector, by giving you a great insight into the roles available and the care you might give in these various job roles. Over the 5 days of the Support Services Employment Academy you will have access to our specialist training created specifically to give you a strong overview of what you need to work in the care industry. We will provide you with support and mentoring to gain employment and you will gain access to our database of employers who have live vacancies across the Mid and East Antrim Borough Council area with full time, part time and casual contracts all available to start now!!

Mid and East Antrim Support Services Academy team member working alongside an elderley man in a care in the community role
Help those living in your community with a range of employment opportunities in Care

What do you learn during the 5 days on this Support Services Employment Academy?

What will the 5 days cover?

  • Working in Care: An exploration of the diverse range of career pathways within the social care sector.
  • Introduction to Care Standards, RQIA and The Social Care Council
  • Values and attributes, underpinning principles, and standards of practice
  • Consolidation of online learning module on confidentiality: Information Governance and Cyber Security
  • Meet the employer – Guest speaker from care sector outlining what they look for in an employee

What are the benefits of taking part in this Support Services Employment Academy?

Benefits to taking part in this Support Services, Health and Social Care Academy?

  • A chance to improve employability
  • Guaranteed interviews with employers
  • Access to industry standard vocational training
  • One to one mentoring support for the duration of the programme
  • An introduction to the sector and an insight into the range of job roles available

We have also videos and case studies from past participants from various Academies on our website here: https://people-1st.co.uk/programmes/academies/ so please visit this link to find out more and hear how life-changing it can be!

Work in Health and Social Care with Mid and East Antrim and help those in need locally!
Help in the home roles as well as various other settings within Health and Social Care

Who can apply for the Support Services Employment Academy?

You must be over 16 years of age and living in the Mid and East Antrim areas to apply for the Support Services Employment Academy. Preference will be given to those who are economically inactive, long- term unemployed or under-employed (working less than 16 hours).

How to apply for the Support Services Employment Academy?

For registration and further information please email Kim from People 1st at [email protected] or [email protected]

You can also find further information about the Mid and East Antrim Labour Market Partnership and their employment initiatives here: https://www.midandeastantrim.gov.uk/business/amplify-mid-and-east-antrim/employment-and-skills-support/labour-market-partnership

Make that first step today, and apply for a place on this Academy

Tina, aged 47 from Ballymena, took part in a past Support Services Employment Academy- hear what she had to say about her experience!

Tina, 47, from the Ballymena area had been unemployed for 3 years but unfortunately had to leave her job due to medical conditions. She really wanted a job which helped people and supported them to live a better quality of life. Tina had over 10 years experience working in a special needs role and knew that her passion lay in working with individuals who needed extra assistance and support, to help them lead full and independent lives.

Tina saw the Mid and East Antrim Employment Academy advertised in the local paper and thought it would be a good opportunity to try and re-enter the employment market.

Tina was assigned a Mentor from People 1st, who contacted her to chat through her employment goals. It became obvious that she had some concerns regarding her medical history and coming back into employment. Tina’s mentor spent time chatting to her about both physical and mental health concerns, reassuring her that these were challenges that could be overcome. Tina was nervous as she had had a very bad experience in her workplace previously and this negatively affected her mental health. This had left her worried about references and how she would be able to move beyond that experience.

Tina stated “ I thought due to my past experience I wouldn’t get good references but after speaking to People 1st, I was reassured and my mind was put to rest and here I am working with three great references.’’ After reassuring Tina that these where areas which could be overcome, she became more motivated to gain employment in the Health and Social Care sector.

Tina attended the academy with People 1st which boosted her confidence and helped her understand the basic principles of care work. Tina was supported to apply for work and prepare for interviews. Tina successfully gained an offer of employment from a local nursing home and is now undertaking her NVQ Level 2 with People 1st, while working in her new job.

“I’m so glad I contacted people 1st, it’s been a great experience. The support from the One to One phone calls, Zoom meetings, the emotional support, help with interview techniques and being encouraged to think I can do this!!!. I love how it’s given me confidence to get out working again. I really love working with people again and has given me confidence and I really enjoy my work. Thank you to everyone in People 1st”

Tina, Ballymena- Past Mid and East Antrim Academy Participant

So if you are sitting at home, reading this and thinking you would love to do something like Tina then please reach out and get in touch with us today, as we would love to help you through our Support Services Employment Academy, achieve a rewarding career in caring, like we did with Tina.

Email Kim at [email protected] today and we will be in touch to secure your spot!

We are thrilled to share William and Patrick Magennis’ remarkable success with Belfast City Council Upskilling Academy and People 1st. The brothers have achieved an outstanding milestone in their careers with the support of Belfast City Council’s Upskilling Academy and their employer, Kids Together Belfast.

Success with Belfast City Council Upskilling Academy for Patrick and William Magennis
Twin Brothers Patrick and William Magennis with Brenda (left) People 1st Director and Diane (right), Kids Together Belfast.

William and Patrick, who share a genuine passion for working with children with special needs, embarked on their professional journey as support workers with Kids Together, a local organisation specialising in early years, after-school programmes, youth groups, and adults with complex needs. The Magennis brothers initially completed their Level 3 qualification in Health and Social Care through the Apprenticeships programme with People 1st, all while gaining valuable hands-on experience working alongside the dedicated team at Kids Together.

Journey to success with Belfast City Council Upskilling Academy

When the opportunity arose to participate in the Belfast City Council Upskilling Academy, William and Patrick seized it eagerly. Having advanced from support worker to team leaders in their organisation, they were keen to further their careers in supervisory roles, and the academy provided them with the perfect pathway to achieve this goal

Following their successful completion of the academy and achieving their Level 5 qualification in Health and Social Care, we are thrilled to announce that both of these talented brothers have been promoted to supervisory positions at Kids Together. This is a fantastic opportunity for career progression, not only for William and Patrick, but also for their employer, as they will benefit greatly from this achievement too.

As an organisation and on a personal level we are so proud of William and Patrick and how far they have come. Their commitment to upskilling, with the guidance from People 1st staff, whilst working full time is a credit to them both. Kids Together are very fortunate to have William and Patrick as part of our ever growing team and the skills and knowledge gained from the Level 3 and 5 Health and Social Care have empowered them to become super supervisors and mentors for their teams.

Pamela Hughes, Manager, Kids Together Belfast
Success with Belfast City Council Upskilling Academy for Patrick and William Magennis
Back in 2021 when Patrick and William achieved their Level 3 in Health and Social care with People 1st during the pandemic.

A life-changing career move in the right direction

As Patrick explains, he feels that this training is his real vocation in life as he enjoys it so much and has had a brilliant journey up to this point:

After leaving school, I went to work as a classroom assistant in special needs and found my passion! After completing my Level 3 in Health and Social Care, I was delighted to be able to progress with Belfast City Council and the Up-skilling Academy to gain my Level 5 Management qualification.  I feel that a clear career path has been opened to me by completing this Academy and after up-skilling, I have been able to take on a higher-level management position at Kids Together. Supporting young people with disabilities is extremely rewarding and I want to encourage and support other young males to consider this pathway as a career

Patrick Magennis, Supervisor, Kids Together Belfast

This success with Belfast City Council Upskilling Academy that the brothers have enjoyed has gained them a promotion and will really help propel their career forward with Kids Together Belfast. The support extended by Belfast City Council, at no cost to either participants or employers, underscores its potential to foster professional growth within your organisation, equipping team members with the skills to benefit both the employer and the children under their care. It is a positive initiative for all involved as Councillor Clíodhna Nic Bhranair, Chair of Belfast City Council’s City Growth and Regeneration Committee said: 

It’s fantastic to hear of the success William and Patrick have had after completing our Upskilling Academy. We’re passionate about supporting our residents to develop the skills they need to secure quality employment in the city. We’ve made a commitment in The Belfast Agenda to support inclusive growth by providing free training, enabling people to apply for roles they otherwise wouldn’t be equipped to do. And Belfast’s children are also benefitting – particularly those with Special Education Needs. Congratulations William and Patrick – we wish you every continued success

Councillor Clíodhna Nic Bhranair, Belfast City Council
Belfast City Council Upskilling Academy
Success with the Belfast City Council Upskilling Academy

We extend heartfelt thanks to Belfast City Council and the Kids Together Belfast team for their unwavering support of this incredible and life-changing initiative. Keep an eye out on our social media channels for news of upcoming up-skilling academies, as we anticipate more inspiring success stories like this one!

Congratulations to William and Patrick, and we all wish them the very best on their future pathways! 

If you would like the opportunity for further career success with Belfast City Council Upskilling Academy, like Patrick and William, then please visit the following link to find out what current opportunities are available for further training through the Belfast City Council Employment Academies: https://www.belfastcity.gov.uk/employmentacademies

We have a whole section dedicated to the Academy programmes we offer on our website where you can hear from other past participants: https://people-1st.co.uk/programmes/academies/ . If you would like to find out more about Kids Together Belfast and the incredible service that they offer local families then please visit their facebook: https://www.facebook.com/p/Kids-Together-Belfast-100064606302711/

At People 1st, we believe in empowering women to achieve their career goals, and that’s why we’re excited to introduce our Female Focus Academy in partnership with Armagh City, Banbridge & Craigavon Borough Council Labour Market Partnership, and we want to help your local community by getting females into employment today! 

We are here to help with getting females into employment within the Armagh, Banbridge and Craigavon council area.
Let us help you get back into employment after a career break!!

People 1st are ready and focused on getting females into employment!

In today’s world, there are still challenges that many women face when it comes to finding their path in the workforce or returning to work after a career break. 

Let’s dive deeper into this exciting initiative and how it can help you chart your path to career success.

Breaking Down the Female Focus Academy:

Our Female Focus Academy is a platform designed to provide tailored support and mentoring to women in the Armagh, Banbridge, and Craigavon Council area. Whether you’re a recent graduate looking for your first job, a stay-at-home mom seeking to re-enter the workforce, or simply someone who’s in need of a career change, this program is here to guide you every step of the way.

  • Personalised 1:1 Mentoring: We understand that every woman’s journey is unique. That’s why our program offers one-on-one mentoring tailored to your specific needs and aspirations.
  • Confidence and Motivation Support: Building confidence is key to achieving your career goals. Our dedicated mentors will work with you to boost your self-esteem and motivation.
  • Financial Guidance: Before accepting a job offer, it’s essential to understand the financial implications. We provide guidance to ensure you’re making informed decisions.
  • Short, Accredited Courses: Our program offers short courses that are not only convenient but also accredited, helping you gain essential skills for your desired career.
  • Job Search Assistance: Looking for the right job can be daunting. We offer valuable job search assistance to streamline your efforts.
  • Interview Support: Nailing that interview is crucial. We provide interview coaching to help you shine in the spotlight.
We can help recent female graduates also looking help into employment on our programme
If you are looking for your first Graduate role after University, then we can help you!

Why You Should Join our Employment Academy?

Why You Should Join:

Our Female Focus Academy is more than just a program; it’s a community of women dedicated to supporting one another on their career journeys. We believe in your potential and are committed to helping you achieve your goals. By joining our program, you’ll gain access to a network of like-minded women, empowering you to thrive in the workforce.

How to Apply:

To apply for our Female Focus Employment program, simply fill out your details here:

https://forms.gle/GkgJgzLCo2dEiwui9

and Maria, our dedicated People 1st team member for this programme will be in touch to guide you through the process. If you have any questions or queries before applying then Maria will be happy to help guide you so please contact her on [email protected] or call Maria directly on 07847 807 903.

At People 1st, we believe that every woman deserves the opportunity to excel in her chosen career path. Our Female Focus Academy is your gateway to career success, offering the support and resources you need to achieve your goals. We invite you to join us on this empowering journey towards a brighter future. Let’s make strides together and get onto a clear pathway to success!

We are here to help all ages-getting females into employment is the main focus of the programme and the People 1st team is ready to support your career needs.
If you have been a carer for loved ones, and unable to work- we can help you get back to a job you will really enjoy!

Please find the programme flyer attached below where you can click to read further detailed information about the programme, and how our team can help you on this exciting new initiative for employment. You can also browse our Academies page on our website that tells you more about how the employment academies work and read some past testimonials too! https://people-1st.co.uk/programmes/academies/