Sometimes the hardest part of any new journey is taking the first step.

For Noel, that step came at a time when life had changed direction. After surgery, he found himself out of work and unable to continue in his previous role. Like many people in that position, he was faced with a big question: what now?

What followed is a brilliant example of how the right support, the right training and the right encouragement can help someone find a whole new path. Through the Ards and North Down Employability Academy, delivered by People 1st and supported by Ards and North Down Labour Market Partnership, Noel was able to build his confidence, gain relevant knowledge and move into a rewarding new role in a school in Bangor.

Today, he is working in St Comgall’s and making a real difference in a child’s life every day. His story is honest, encouraging and a powerful reminder that a fresh start can sometimes lead exactly where you are meant to be.

How the Ards and North Down Employability Academy helped Noel take the first step

When Noel joined the programme, he was looking for a way forward after a difficult period. He had been out of work following surgery and knew he could no longer continue in the job he had done before. At the same time, he already had a strong interest in working with children through his involvement in coaching kids’ football.

That interest made the next step feel like the right one.

As Noel explains:

“I decided to join the People 1st employability scheme as I was out of work following surgery, which meant I could no longer continue in my previous job. I coach kids’ football and have always wanted to work with children, so it felt like the right step for me.”

That line alone says so much. Noel was not simply looking for any job. He was looking for a role where he could use his natural strengths, his patience and his interest in supporting young people. The Employability Academy helped him turn that instinct into a real and achievable career move.

For many participants, this is exactly what an employability programme can do. It provides a bridge between uncertainty and opportunity. It helps people recognise what they already bring to the table and gives them the tools to move forward with purpose.

How the Ards and North Down Employability Academy built Noel’s confidence for school work

One of the biggest parts of Noel’s story is confidence.

Starting over can be daunting, especially after time away from work. Even when someone has the right attitude and potential, confidence can be the missing piece. Noel’s experience shows how important it is for training to do more than just deliver information. It also needs to build belief.

During his time on the programme, Noel gained valuable insight into what working in a school environment would actually involve. He learned about the structure of a typical school day, the range of needs children may have and the standards expected in that setting. Just as importantly, he developed the confidence to believe he could succeed there.

In Noel’s words:

“The training I received was very informative, and the mentors were always on hand to help with any questions. The programme gave me the confidence to feel ready to work in a school. I developed a good understanding of what a typical school day looks like, the different needs children may have and, most importantly, the confidence that I could succeed and excel in the role.”

That final point matters. Employability support works best when it helps someone feel ready both practically and personally. Noel did not just leave with knowledge. He left with the self-belief needed to take that next opportunity seriously.

From training to employment in St Comgall’s, Bangor

A success story becomes even more powerful when it leads to a real outcome, and Noel’s certainly did.

With support from his work coach, Maria, Noel was helped with his CV and supported through the job application process. That practical guidance made a real difference and helped keep his journey moving in the right direction.

He was then contacted by St Comgall’s in Bangor for an informal chat with the principal. Thanks to the preparation and confidence he had gained through the programme, Noel felt ready to present himself well and show that he was capable of stepping into the role.

It paid off.

He was first offered a six-week contract, which has since been extended into a rolling contract. That kind of progression says a great deal. It shows that Noel not only secured the role, but also made such a positive impression that the opportunity continued.

As Noel puts it:

“My journey was very straightforward, thanks to my amazing work coach, Maria, who helped with my CV and even supported me in applying for jobs. I was contacted by St Comgall’s for an informal chat with the principal and, with the training behind me, I felt confident enough to show I was ready for employment in a school. I was initially offered a six-week contract, which has now been extended into a rolling contract. I absolutely love my job and only wish I had taken this step years ago.”

That last sentence is a lovely one, because it captures the emotional side of career change. Sometimes the right opportunity does not just provide employment. It brings relief, fulfilment and a sense that things have fallen into place.

Why Noel’s Ards and North Down Employability Academy story will inspire others

There are lots of reasons why Noel’s story stands out.

First, it speaks to people who may feel that a setback has knocked them off course. Noel was dealing with a major change after surgery and had to rethink his future. That can feel overwhelming. His experience shows that a new beginning is possible.

Second, his story will resonate with people who feel unsure about whether they are capable of stepping into a new sector. Noel openly admits that the beginning felt nerve-wracking and that he questioned himself. That honesty makes his progress even more meaningful.

He says:

“This experience has given me real belief in myself – that I can do the job and do it to the best of my ability. At the beginning, it was nerve-wracking and I did question myself, but once I settled in and got used to the routines, everything fell into place.”

Third, Noel’s story shows the real value of meaningful work. What he enjoys most about his new role is not just having a job. It is knowing that he is helping a child progress.

He explains:

“The thing I love most about working in a school is knowing I’m making a difference in a child’s life. The child I support has made excellent progress throughout the year and it gives me great pride to know I’ve played a part in that.”

That is such a strong reflection of why employability programmes matter. They do not just move people into work. They help people find roles where they can contribute, grow and feel proud of what they do.

People 1st and Ards and North Down Labour Market Partnership working together

Noel’s story is also a reminder that behind every successful outcome there is often a team of people helping make it happen.

In Noel’s case, that included his work coach Maria, whose support clearly meant a great deal to him throughout the process. One of the most memorable parts of his testimonial is the warmth with which he describes that support:

“The support I received from People 1st was exceptional. Maria was like a fairy godmother – she sprinkled a little magic and made everything feel easier. Any time I needed advice, she was there.”

That is a brilliant quote to keep in the article because it brings real personality and emotion to the piece.

This is also the ideal place to add your extra quote from Maria once you get it. I’d slot it in here as a pull quote, for example:

Maria Baker Ames, People 1st, said:
“[Insert Maria’s quote about Noel’s progress, attitude and the value of the initiative.]”

You could then follow it with a short paragraph like this:

Maria’s perspective will add another valuable layer to the story, helping readers understand not only Noel’s personal journey, but also the wider impact of the Ards and North Down Employability Academy for local people who need support, confidence and practical pathways into employment.

Noel’s story also carries another lovely endorsement of the programme: he has already recommended it to others, and his wife has since completed the course too and secured work in another school. That kind of word-of-mouth trust says a lot about how meaningful the experience has been.

A fresh start that became a new future

Noel’s journey from being out of work after surgery to securing a role he genuinely loves is a brilliant example of what can happen when determination meets the right support.

He took a chance on a new direction. He built his confidence. He gained the understanding he needed. He stepped into a school environment ready to learn and contribute. And now he is in a role where he knows he is making a difference every single day.

For anyone wondering whether it is worth signing up, Noel’s experience gives a very clear answer.

Sometimes the first move really is the most important one.

We are delighted to see Noel doing so well in St Comgall’s, Bangor, and we wish him every continued success as he moves forward in this new career.

A big thank you as well to Ards and North Down Labour Market Partnership for supporting opportunities like this and helping local people access confidence, skills and real routes into employment through the Ards and North Down Employability Academy.

Interested in a fresh start of your own?

People 1st works with Labour Market Partnerships to help local people build skills, confidence and routes into employment. Keep an eye on our website and social channels for future opportunities and success stories. You can also visit their page here: https://www.andbusiness.co.uk/andlmp and find out about current academies running in the council area here: https://www.andbusiness.co.uk/labour-market-partnership/academies and also read more about how the academies work here on our academies page: https://people-1st.co.uk/programmes/academies/

A Milestone Putting People, Community & Sustainability First

People 1st is delighted to announce that we have officially been awarded ‘Member’ level accreditation in the Belfast Business Promise – a major milestone that recognises our commitment to fair employment, community partnership, sustainability, and building a better Belfast for everyone.

This achievement follows a fantastic Learning Day at Custom House Square, where organisations gathered to share best practice and celebrate the progress being made across the city. Becoming a Belfast Business Promise Member reflects our long-standing mission: putting people first, supporting our communities, and growing a fairer, more sustainable local economy.

What Is the Belfast Business Promise?

The Belfast Business Promise is a city-wide accreditation scheme created to help employers improve how they do business – not just for profit, but for people and the planet. The initiative sets a shared standard of excellence across Belfast employers by focusing on:

  • Good jobs and fair wages
  • Inclusive recruitment
  • Prompt payment
  • Social value
  • Environmental impact
  • Strong community partnerships
  • Staff wellbeing and development

Its aim is simple: to build a network of organisations who are committed to making Belfast a better city to work in, live in, and thrive in.

The Promise is flexible and accessible to all employers – from small businesses to large public-sector bodies — and provides tailored support to help organisations progress through the levels of accreditation: Supporter → Member → Ambassador.

People 1st: Now a Belfast Business Promise Member

After months of shared learning, planning, and demonstrating our commitments in action, we’re proud to have officially reached Member level accreditation. This means we have successfully evidenced five of the eight Belfast Business Promise pledges, including two of the core requirements.

Pledges Achieved So Far

We are delighted to have met the following five pledges:

✔️ Provide Fair Wages

We are committed to ensuring our staff are paid fairly and treated with dignity, stability, and respect. This includes paying the Real Living Wage and providing security around working hours.

✔️ Work in Partnership with Our Communities

Community engagement is at the heart of People 1st. For over 30 years, we have worked alongside local employers, schools, residents, and partner organisations to improve opportunities and outcomes for people of all ages.

✔️ Offer Opportunities Into Work

Our training programmes, apprenticeships and Skills for Life and Work pathways are designed to remove barriers and open the door to employment. Every year, thousands of learners gain qualifications, upskill, and take the next step into work.

✔️ Support the Local and Social Economy

As a Northern Ireland organisation, we reinvest locally, partner with local businesses, and contribute to a sustainable and competitive economy – adding social value at every stage.

✔️ Pay Promptly

We respect the essential work of our suppliers, ensuring invoices are paid on time and supporting a responsible supply chain.

Achieving these pledges reflects our core values: equality, inclusivity, opportunity, and community strength.

Next Stop: Ambassador Status

Member accreditation is only the beginning. To reach the highest level – Ambassador – we will work to deliver the remaining three pledges:

  • Protecting the environment
  • Recruiting inclusively
  • Improving training, engagement and wellbeing

We are already making strong progress, and we look forward to the next stage of the journey with the full support of the Belfast Business Promise team.

Why This Matters for Belfast

The Belfast Business Promise isn’t just a badge – it is a movement. A growing community of employers working together to:

  • Create good, secure, fairly paid jobs
  • Strengthen the local economy
  • Reduce inequality
  • Support communities
  • Tackle climate change
  • Build a healthier, more resilient city

As an organisation deeply rooted in local impact, joining this network aligns perfectly with our purpose: to empower people, support lifelong learning, and deliver real change for individuals, families, and communities.

About the Eight Belfast Business Promise Pledges

Employers working toward accreditation commit to the following eight pledges:

  1. Provide fair wages and contracts
  2. Work in partnership with communities
  3. Protect the environment
  4. Offer opportunities into work
  5. Support the local and social economy
  6. Pay promptly
  7. Recruit inclusively
  8. Improve training, engagement and well-being

Every organisation starts as a Supporter, becomes a Member after evidencing five pledges, and can reach Ambassador status when all eight are met.

Encouraging Belfast Organisations to Get Involved

We strongly encourage other Belfast employers to join the Belfast Business Promise and help shape a more inclusive, fair, and prosperous city.

💡 Watch the short introduction video: https://www.youtube.com/watch?v=QmDOyHOAXMo&t=16s

🔗 Learn more or register your interest:http://bit.ly/4ppKdKN

Joining the Belfast Business Promise opens the door to:
✨ Tailored support
✨ Networking with like-minded organisations
✨ Learning days and events
✨ A shared platform for positive change
✨ A recognised accreditation for best practice

Together, we can make Belfast a world-leading example of social value, fairness, and community-driven business.

A Big Thank You

We want to extend our heartfelt thanks to the Belfast Business Promise team and to everyone at People 1st who contributed to this achievement.

This accreditation reflects the hard work, dedication, and values of our entire organisation – and we are excited to continue making progress toward Ambassador status.

If you would like to speak with People 1st about this achievement, Kim from our team would be happy to help and you can contact her on k.mead@people-1st.co.uk and if you would like to learn more about our awards please visit the ‘About us’ page: https://people-1st.co.uk/about/ where you can read more about achieveing Investors in People Gold accreditation and the Deloitte Ireland Best Managed Companies Award.

A group of five people standing outside Belfast City Hall, including the Lord Mayor of Belfast wearing the mayoral chain, posing for a photo to promote the PEACEPLUS programme. Two individuals in the front row hold PEACEPLUS promotional signs with a colourful design featuring the Belfast skyline. The programme supports peace and reconciliation initiatives across Belfast, delivered in partnership with local organisations
Celebrating the PEACEPLUS Programme announcement at Belfast City Hall, with the Lord Mayor of Belfast and Gráinne McBride from People 1st on the far right.

People 1st is thrilled to announce the successful acquisition of funding from the PEACEPLUS Programme to launch the groundbreaking “Employability – Language Up” project in Belfast. This three-year initiative, set to commence in March 2025, aims to empower 816 individuals from minority ethnic backgrounds with essential language skills and cultural integration support.

The “Employability – Language Up” project comprises two interconnected strands:

  • Community Provision of Flexible Language Courses: Offering vocationally-oriented English language classes tailored to participants’ needs.
  • Community Programme of Activities: Providing practical integration experiences and opportunities to apply newly acquired language skills in real-world settings.

PEACEPLUS programme benefits participants.

Key features of the project include:

  • Tailored language courses focusing on vocational and life skills
  • Co-designed community activities promoting cultural exchange
  • Partnerships with local organizations to ensure citywide reach
  • Emphasis on cross-community engagement and peace-building

People 1st will collaborate closely with community stakeholders to implement this ambitious programme. The project aligns with the Belfast PEACEPLUS Local Community Action Plan’s vision of creating a compassionate, inclusive, and sustainable city shared by all its residents.

This project represents a significant step towards fostering inclusivity and economic integration in Belfast. By combining language education with community engagement, we’re creating pathways for participants to fully participate in Belfast’s vibrant society and economy.

Gráinne McBride, Director at People 1st.

For more information about the “Employability – Language Up” project or to get involved, please contact Gráinne McBride g.mcbride@people-1st.co.uk

This project is supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB)

For further information on Belfast PEACEPLUS, visit the council website at http://www.belfastcity.gov.uk/peaceplus and SEUPB at https://www.seupb.eu/peaceplus

PEACEPLUS Notes:

  • The Special EU Programmes Body (SEUPB) is a North South Body with the statutory remit for managing EU Funding programmes within Northern Ireland and the border counties of Ireland.
  • PEACEPLUS is a cross-border funding programme designed to support peace and prosperity across Northern Ireland and the border counties of Ireland. The total value of PEACEPLUS is €1.14 billion.
  • PEACEPLUS is co-funded by the European Union, the Government of the United Kingdom of Great Britain and Northern Ireland, the Government of Ireland, and the Northern Ireland Executive.
  • The project forms part of the €17.1m Belfast PEACEPLUS Local Community Action Plan, which is led by Belfast City Council.

Working with Children and Classroom Assistant Employment Academies for Armagh, Banbridge and Craigavon council residents are now open for applications!!

We have exciting news for you of two new Employment Academies taking place in the coming months.

If you would like to work alongside children and play an important role in their growth and development then do not miss this incredible opportunity to fast-track your way to success! Applications are NOW open for Armagh, Banbridge and Craigavon Council residents to sign up to one of two NEW Employment Academies taking place over the coming months:

  1. Classroom Assistant Employment Academy
    OR
  2. Working with Children Employment Academy (Childcare)

These Employment Academies are running in partnership with the Armagh, Banbridge and Craigavon Labour Market Partnership

They have been created to give unemployed or underemployed*  local residents the opportunity to retrain in these in demand sectors! Each Academy will focus on useful things specific to that sector so read on to find out more as we break down what each academy will focus on: 

Classroom Assistant Employment Academy: 20th -24th November 2023, 10-1pm online

Classroom Assistants: Nurturing Learning in Schools 🏫

👩‍🏫 Supporting teachers from P1 to Yr.14.

📝 Aiding with curriculum delivery and assignments.

📚 Assisting with classroom management and administrative tasks.

Working with Children Academy: 27th November- 1st December  2023, 10-1pm online

Childcare and Playwork Settings: From Early Years to After School 🎈

👶🧒 Serving the 0-5 age group and after-school up to P7.

🎯 Focused on developmental play and socialisation.

🏡 Informal and flexible settings for fun and learning.

classroom assistant academy places are now available
Unemployed or Underemployed? can offer you a place on our latest classroom Assistant Academy with Lisburn and Castlereagh City Council.

Over these 5 days the People 1st Academy team will help prepare you so you can make the move into employment. On both courses we will take you from complete beginner to give you an insight into what things you need to know when working with children or as a classroom assistant! Our friendly team will help put you at ease and fast-track your knowledge of what the job entails, and help prepare you for questions you might get asked at upcoming job interviews! 

Then… at the end of the week…fresh with your new knowledge and skills, we will then help introduce you to employers with vacancies ready to fill, and give you the best chance of getting that job you really want!!

Lots of past participants of these academies have gone on to secure employment- and you could be next to take advantage of this life changing opportunity!

“I found The People 1st Academy course very worthwhile and a great opportunity to further my skills “

 “This Academy by People 1st gives me the chance to have a real career”

Quotes from past Academy participants

Each path offers unique experiences and opportunities. Which one resonates with your career goals? Let’s explore together!

If you fulfil the criteria listed above and would like to apply for this Working with Children or Classroom Assistant Employment Academy programme, then please register your interest with our team today on our quick and easy application form click below:  https://forms.gle/kweujkoGhviX3L3u9

We are expecting demand to be high! If you have any questions please email our Employment Academy specialist Cathy McGarvey on abc-academy@people-1st.co.uk or call Cathy on 07999 023 291

You can read more about Employment Academies on our website , where you will find some FAQ’s and case studies about past participants there:  https://people-1st.co.uk/programmes/academies/  

*This academy has been specifically created for those who are unemployed or working 16 hours or less, and not in full-time education or training, to help fast-track the way to employment within this in-demand sector.

Armagh, Banbridge and Craigavon Labour Market Partnership
The ABC Labour Market Partnership Employment Academies have been created to help address labour shortages in the area

You can find out more about the Armagh, Banbridge and Craigavon Council here: https://www.armaghbanbridgecraigavon.gov.uk/ and more about the Labour Market Partnership in ABC Council: https://www.armaghbanbridgecraigavon.gov.uk/business/labour-market-partnership/