CCU Credit Union Staff Celebrate Success this month as three team members officially complete their NVQ Level 2 Customer Service Apprenticeship with People 1st.
We were delighted to celebrate an incredible achievement with Clonard Credit Union (CCU) recently as three of their staff members – Louise, Devon and JD – officially completed their NVQ Level 2 Apprenticeship in Customer Service with People 1st. This achievement truly reflects how CCU Credit Union Staff Celebrate Success when strong employer support and professional training come together.
The team have shown outstanding commitment to their learning journey, balancing work responsibilities with coursework, assessments and on-the-job development. Their hard work truly paid off, and each apprentice was recognised by CCU CEO Terry McCrudden, who awarded a £500 bonus to every learner upon completion – a fantastic acknowledgement of their dedication and personal growth.
Celebrating CCU Credit Union employees who achieved their NVQ L2 Customer Service Apprenticeship through People 1st. A fantastic example of employer-led training.
These photos capture a proud moment for everyone involved, and we want to extend our sincere thanks to the entire team at CCU Credit Union for their continued collaboration, support and investment in staff development. Their commitment to nurturing talent and creating genuine progression opportunities is clear to see.
Shauna Milnes, Head of HR at CCU, shared:
“CCU Credit Union will continue to invest in our staff by providing a variety of training courses with qualifications to help develop each individual through our Career Pathway Opportunities Programme. We are working in partnership with local educational providers to ensure that all who work for the organisation has the opportunity to develop their professional career within the Credit Union.”
This partnership has once again shown how CCU Credit Union Staff Celebrate Success when organisations invest in ongoing staff development. At People 1st, we couldn’t agree more. Supporting organisations like CCU – a long-standing, not-for-profit credit union dedicated to helping members with affordable loans and regular savings – is exactly what our Apprenticeships are designed to do. When employers invest in their people, everyone benefits: the staff, the business, and the wider community.
Training That Builds Confidence, Skills and Careers
This partnership showcases how fully-funded* Apprenticeships can strengthen organisations across Northern Ireland.
People 1st offers a wide range of qualifications designed to upskill teams at every level, including:
- Customer Service
- Business Administration
- Team Leading & Management
- IT & Digital Skills
- Finance & Office Administration
- Leadership & People Management
Our programmes blend practical, workplace-based learning with 1-to-1 support from experienced tutors – making them ideal for busy teams in credit unions, financial services, retail, hospitality and more.
Customer Service Apprenticeships & MORE!
If your organisation would benefit from staff training, career development pathways or fully-funded apprenticeship support, we’d love to work with you.
📩 Get in touch: [email protected]
📞 028 9066 9669
🌐 www.people-1st.co.uk
A Huge Congratulations Once Again
Well done to Louise, Devon and JD — and a massive thank you to the staff and leadership team at Clonard Credit Union for placing their trust in People 1st. We’re incredibly proud to see CCU Credit Union Staff Celebrate Success through dedication, hard work and commitment to their learning.
We look forward to supporting many more colleagues on their professional journey in the future!
If your organisation wants to see your team achieve the same — just like we’ve seen CCU Credit Union Staff Celebrate Success — get in touch with People 1st today.
Your team could be next to celebrate success!!
In addition to supporting CCU Credit Union with their apprenticeship journey, People 1st also works closely with employers across Northern Ireland who want to upskill their teams through fully funded All-Age Apprenticeships. We provide dedicated in-house mentors and one-to-one workplace support to ensure every learner feels confident and supported from day one. Whether an organisation is looking to strengthen customer service, develop business administration expertise, or grow future leaders through management qualifications, our programmes are designed to boost skills, confidence and earning potential — all while staff continue in their current roles.
Many apprentices can complete their qualification fully funded if they are aged 16+ and work 21+ hours per week, making this an accessible and cost-effective way for employers to invest in their teams. With flexible online learning, digital assessments, experienced tutors and consistently excellent feedback, People 1st is proud to help workplaces across Northern Ireland build stronger, more skilled teams who can excel in their careers.
Find out more on our Apprenticeships page here:
https://people-1st.co.uk/programmes/apprenticeships-ni/
Find out more about the Customer Service Level 2 qualification here:
https://people-1st.co.uk/qualifications/icq-level-2-certificate-in-customer-service/
Find out more about Clonard Credit Union here: https://www.ccuni.org/
