Level 2 Diploma in Team Leading
A team leader is someone who provides direction, instructions and guidance to a group of individuals for the purpose of achieving a certain goal. An effective leader will know her team members strengths, weaknesses and motivations.
Team leaders serve various roles in an organisation. Their job is to get tasks done by using all of the resources available to them, including other employees or team members. Below is a list of some important roles a team leader must often take on:
In order for you to have the best team leaders, People 1st can offer a number of Team leading programmes. These programmes are available at Level 2 and can cover knowledge only, or knowledge and workplace performance.
Level 2 Diploma in Team Leading 40 credits
This qualification is the one required for DEL Team Leading Apprenticeship Framework
Lead and manage a team
Manage personal performance and development
Communicate work related information
Optional Units are available in the following areas:
Managing teams and their performance
Managing conflict and promoting diversity and equality
Developing working relationships and collaboration
Chair and lead meetings
Product and service procurement
Customer service delivery
Managing customer service issues
6 - 12 months depending on course and individual circumstances
Contact a member of our Student Support Team (link) for further information
Oral and written assessment or oral and written unit assessments through student portfolio with practical vocational observations – dependant on qualification being undertaken.