Level 3 City and Guilds NVQ Diploma in Hospitality Supervision and Leadership Skills

Course Code: 600/0861/1

This is a nationally recognised qualification gained in the workplace. It is based on standards written by employers and experts in the industry and successful completion will show you are competent to do a job and have the skills, knowledge and understanding needed to do it well.

To give you an understanding of this course, topics include:

  • Set objectives and provide support for team members
  • Develop working relationships with colleagues
  • Contribute to the control of resources
  • Maintain the health, hygiene, safety and security of the working environment
  • Lead a team to improve customer service (ICS 42)
  • Supervise food services
  • Supervise drink services
  • Employment rights and responsibilities in the hospitality, leisure, travel and tourism sector

Course Contact

Nadine Elliott
07999025671

Hear from our students

Vector (7)
Patricia Wilson
5/5
After changing career I was anxious about starting a new course, but People 1st made me feel confident and comfortable. They have encouraged me and provided constant support when I have needed it through my Level 2 and my Level 3 qualifications. They provide the best training and I don’t think I would have been able to complete my qualifications, if it wasn’t for the support they offered me. I will hopefully go on to do more qualifications with People 1st in the future.
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Leoní Reilly
5/5
I’ve just completed my Level 5 Management course with People 1st. I can’t thank them enough for all the help and support I received, from not only my tutor Amanda, but the organisation as a whole. My classes were always well structured and I felt I could ask for help and guidance whenever I needed it. People 1st have helped me take that next step in my career and I will always be eternally grateful.
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Michelle Allison
5/5
Thank you to People 1st and to Caroline Bell for an excellent and informative Assessors Course. From day one, I felt Caroline was there to support me in every way. At times when life got in the way, there was always a check in and she was there to assist with ongoing assignments. The visits and personal discussions were done with a warm welcome and I was at ease completing these which ultimately lead me to successfully completing the course. I am delighted to now be a qualified assessor, thanks to the support of People 1st. I cannot l wait to help and support many other students on their journeys with their own careers.