Level 3 City and Guilds Award in Hospitality and Supervision and Leadership Principles

Course Code: 600/0554/3

This qualification is designed to prepare learners for employment in supervision and leadership roles in the hospitality sector. It covers the structure of the hospitality industry, communication, leading a team, the supervision of customer service, stock control and the effective use of resources.

To give you an understanding of this course, topics include:

  • Principles of leading a team in the hospitality industry
  • Supervision of operations in the hospitality industry
  • Principles of supervising customer service performance in hospitality, leisure, travel and tourism

Course Contact

Nadine Elliott
07999025671

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