Level 3 City and Guilds Award in Hospitality and Supervision and Leadership Principles
Course Code: 600/0554/3
This qualification is designed to prepare learners for employment in supervision and leadership roles in the hospitality sector. It covers the structure of the hospitality industry, communication, leading a team, the supervision of customer service, stock control and the effective use of resources.
To give you an understanding of this course, topics include:
- Principles of leading a team in the hospitality industry
- Supervision of operations in the hospitality industry
- Principles of supervising customer service performance in hospitality, leisure, travel and tourism
If you are working a minimum of 21 hours per week in the Hospitality sector, you may be eligible to access this course for free at any age through the All-Age Apprenticeships programme. Conditions apply.
Find out more here:
https://people-1st.co.uk/programmes/apprenticeships-ni/
This qualification can open doors to a range of exciting opportunities — from developing specialist cookery skills to stepping into supervisory or management positions in the hospitality sector.
