Sometimes the hardest part of any new journey is taking the first step.

For Noel, that step came at a time when life had changed direction. After surgery, he found himself out of work and unable to continue in his previous role. Like many people in that position, he was faced with a big question: what now?

What followed is a brilliant example of how the right support, the right training and the right encouragement can help someone find a whole new path. Through the Ards and North Down Employability Academy, delivered by People 1st and supported by Ards and North Down Labour Market Partnership, Noel was able to build his confidence, gain relevant knowledge and move into a rewarding new role in a school in Bangor.

Today, he is working in St Comgall’s and making a real difference in a child’s life every day. His story is honest, encouraging and a powerful reminder that a fresh start can sometimes lead exactly where you are meant to be.

How the Ards and North Down Employability Academy helped Noel take the first step

When Noel joined the programme, he was looking for a way forward after a difficult period. He had been out of work following surgery and knew he could no longer continue in the job he had done before. At the same time, he already had a strong interest in working with children through his involvement in coaching kids’ football.

That interest made the next step feel like the right one.

As Noel explains:

“I decided to join the People 1st employability scheme as I was out of work following surgery, which meant I could no longer continue in my previous job. I coach kids’ football and have always wanted to work with children, so it felt like the right step for me.”

That line alone says so much. Noel was not simply looking for any job. He was looking for a role where he could use his natural strengths, his patience and his interest in supporting young people. The Employability Academy helped him turn that instinct into a real and achievable career move.

For many participants, this is exactly what an employability programme can do. It provides a bridge between uncertainty and opportunity. It helps people recognise what they already bring to the table and gives them the tools to move forward with purpose.

How the Ards and North Down Employability Academy built Noel’s confidence for school work

One of the biggest parts of Noel’s story is confidence.

Starting over can be daunting, especially after time away from work. Even when someone has the right attitude and potential, confidence can be the missing piece. Noel’s experience shows how important it is for training to do more than just deliver information. It also needs to build belief.

During his time on the programme, Noel gained valuable insight into what working in a school environment would actually involve. He learned about the structure of a typical school day, the range of needs children may have and the standards expected in that setting. Just as importantly, he developed the confidence to believe he could succeed there.

In Noel’s words:

“The training I received was very informative, and the mentors were always on hand to help with any questions. The programme gave me the confidence to feel ready to work in a school. I developed a good understanding of what a typical school day looks like, the different needs children may have and, most importantly, the confidence that I could succeed and excel in the role.”

That final point matters. Employability support works best when it helps someone feel ready both practically and personally. Noel did not just leave with knowledge. He left with the self-belief needed to take that next opportunity seriously.

From training to employment in St Comgall’s, Bangor

A success story becomes even more powerful when it leads to a real outcome, and Noel’s certainly did.

With support from his work coach, Maria, Noel was helped with his CV and supported through the job application process. That practical guidance made a real difference and helped keep his journey moving in the right direction.

He was then contacted by St Comgall’s in Bangor for an informal chat with the principal. Thanks to the preparation and confidence he had gained through the programme, Noel felt ready to present himself well and show that he was capable of stepping into the role.

It paid off.

He was first offered a six-week contract, which has since been extended into a rolling contract. That kind of progression says a great deal. It shows that Noel not only secured the role, but also made such a positive impression that the opportunity continued.

As Noel puts it:

“My journey was very straightforward, thanks to my amazing work coach, Maria, who helped with my CV and even supported me in applying for jobs. I was contacted by St Comgall’s for an informal chat with the principal and, with the training behind me, I felt confident enough to show I was ready for employment in a school. I was initially offered a six-week contract, which has now been extended into a rolling contract. I absolutely love my job and only wish I had taken this step years ago.”

That last sentence is a lovely one, because it captures the emotional side of career change. Sometimes the right opportunity does not just provide employment. It brings relief, fulfilment and a sense that things have fallen into place.

Why Noel’s Ards and North Down Employability Academy story will inspire others

There are lots of reasons why Noel’s story stands out.

First, it speaks to people who may feel that a setback has knocked them off course. Noel was dealing with a major change after surgery and had to rethink his future. That can feel overwhelming. His experience shows that a new beginning is possible.

Second, his story will resonate with people who feel unsure about whether they are capable of stepping into a new sector. Noel openly admits that the beginning felt nerve-wracking and that he questioned himself. That honesty makes his progress even more meaningful.

He says:

“This experience has given me real belief in myself – that I can do the job and do it to the best of my ability. At the beginning, it was nerve-wracking and I did question myself, but once I settled in and got used to the routines, everything fell into place.”

Third, Noel’s story shows the real value of meaningful work. What he enjoys most about his new role is not just having a job. It is knowing that he is helping a child progress.

He explains:

“The thing I love most about working in a school is knowing I’m making a difference in a child’s life. The child I support has made excellent progress throughout the year and it gives me great pride to know I’ve played a part in that.”

That is such a strong reflection of why employability programmes matter. They do not just move people into work. They help people find roles where they can contribute, grow and feel proud of what they do.

People 1st and Ards and North Down Labour Market Partnership working together

Noel’s story is also a reminder that behind every successful outcome there is often a team of people helping make it happen.

In Noel’s case, that included his work coach Maria, whose support clearly meant a great deal to him throughout the process. One of the most memorable parts of his testimonial is the warmth with which he describes that support:

“The support I received from People 1st was exceptional. Maria was like a fairy godmother – she sprinkled a little magic and made everything feel easier. Any time I needed advice, she was there.”

That is a brilliant quote to keep in the article because it brings real personality and emotion to the piece.

This is also the ideal place to add your extra quote from Maria once you get it. I’d slot it in here as a pull quote, for example:

Maria Baker Ames, People 1st, said:
“[Insert Maria’s quote about Noel’s progress, attitude and the value of the initiative.]”

You could then follow it with a short paragraph like this:

Maria’s perspective will add another valuable layer to the story, helping readers understand not only Noel’s personal journey, but also the wider impact of the Ards and North Down Employability Academy for local people who need support, confidence and practical pathways into employment.

Noel’s story also carries another lovely endorsement of the programme: he has already recommended it to others, and his wife has since completed the course too and secured work in another school. That kind of word-of-mouth trust says a lot about how meaningful the experience has been.

A fresh start that became a new future

Noel’s journey from being out of work after surgery to securing a role he genuinely loves is a brilliant example of what can happen when determination meets the right support.

He took a chance on a new direction. He built his confidence. He gained the understanding he needed. He stepped into a school environment ready to learn and contribute. And now he is in a role where he knows he is making a difference every single day.

For anyone wondering whether it is worth signing up, Noel’s experience gives a very clear answer.

Sometimes the first move really is the most important one.

We are delighted to see Noel doing so well in St Comgall’s, Bangor, and we wish him every continued success as he moves forward in this new career.

A big thank you as well to Ards and North Down Labour Market Partnership for supporting opportunities like this and helping local people access confidence, skills and real routes into employment through the Ards and North Down Employability Academy.

Interested in a fresh start of your own?

People 1st works with Labour Market Partnerships to help local people build skills, confidence and routes into employment. Keep an eye on our website and social channels for future opportunities and success stories. You can also visit their page here: https://www.andbusiness.co.uk/andlmp and find out about current academies running in the council area here: https://www.andbusiness.co.uk/labour-market-partnership/academies and also read more about how the academies work here on our academies page: https://people-1st.co.uk/programmes/academies/

A new Derry Inclusive Employment Academy is set to launch across the Derry & Strabane District Council area, providing practical, tailored support for residents who consider themselves to have a mental or physical disability and who are ready to move into employment. The programme will support participants into roles within the IT, Finance and Creative Media sectors, offering recognised qualifications and clear progression routes towards interviews, work placements, and local employment opportunities.

The programme is funded by the Department for Communities through the Derry & Strabane Labour Market Partnership (LMP). Labour Market Partnerships enable councils to develop targeted employment action plans and work collaboratively at local and regional level to support people towards and into sustainable employment.

Delivered in partnership with People 1st, the Inclusive Employment Academy is designed for residents aged 18 years and over who are currently out of work, reside within the Derry City and Strabane District Council area, and have the right to work in the UK. The programme aims to reduce barriers to employment by offering structured, flexible, and personalised support tailored to individual needs and career goals.

What will the Derry Inclusive Employment Academy help participants with?

Participants will benefit from a comprehensive package of support, including one-to-one guidance, flexible wrap-around mentoring, and careers advice delivered by the Careers Service. Training and recognised qualifications will be aligned to the specific sector or job role being pursued, alongside the delivery of core employability skills.

The programme also includes job matching, access to work placements or work trials, and a guaranteed interview on completion. To support long-term success, participants who move into employment will receive up to six months of post-employment support, helping to ensure job retention and sustained progression in the workplace.

The Derry Inclusive Academy is welcome news for the area!

Mayor of Derry City and Strabane District Council, Cllr Ruairí McHugh, welcomed the announcement.

“It is fantastic to see another training academy being offered in our city and district. Initiatives like this not only open the door to new employment opportunities but also provide people with the confidence and additional support they need when seeking work. It is encouraging to see our Labour Market Partnership continuing to develop courses such as this, helping to ensure that the Derry and Strabane District remains an inclusive place to live and work — a place that truly is for everyone. I would encourage anyone who meets the criteria to get involved, and I wish all participants every success as they work towards their new qualification.”

Glenn McGarrigle, People 1st, added:

“Academies like this are a great way to begin a new career path, particularly for those who may be unsure where to start. Through the Inclusive Employment Academy, participants will receive practical training, a recognised qualification, and the full support of the People 1st team to help them progress towards interviews, placements, and employment.”

Find out more about the Derry Inclusive Academy

An official launch event will take place on Wednesday 4 February 2026 at 1.00pm in the Verbal Arts Centre, Bishop Street, Derry. Find directions here on how to get to the Verbal Arts Centre below: https://maps.app.goo.gl/bRgPDfsGacuWsSTX6

For further information or to register your interest, please contact Glenn McGarrigle at [email protected] For further information on Derry and Strabane LMP, please visit: www.derrystrabane.com/LMP.

You can also visit the academies page here to find out more case studies and information about past academies: https://people-1st.co.uk/programmes/academies/

We were delighted to celebrate some fabulous Employment Academy Success this week!! Participants from the very first Business Services Employment Academy were recognised at a prestigious event in Belfast City Hall last week, where the Lord Mayor of Belfast personally presented them with their certificates of achievement.

The event was a proud milestone for everyone involved, celebrating not only the individual successes of the participants but also the impact of this brand-new initiative in supporting local people back into meaningful employment

Celebrating at Belfast City Hall

The Business Services Employment Academy is one of the latest additions to Belfast City Council’s expanding Employment Academies programme and was delivered in partnership with People 1st.

The programme was specifically designed to create new opportunities in the city’s professional and business support sectors, helping participants gain the confidence, skills, and qualifications needed to move into employment in roles such as administration, customer service, reception, and wider business support.

Over the course of eight days, participants benefitted from a structured and supportive training journey that included:

  • Five days of classroom training at Belfast City Council’s Adelaide Street site
  • Three days of hands-on work experience within the Council
  • One-to-one mentoring to build confidence, improve job applications, and prepare for interviews
  • Financial support to help cover expenses such as travel

The programme was open to people who had been unemployed or economically inactive for at least six months, or those working fewer than 16 hours per week (including those on zero-hour contracts).

Employment Academy Success- Supporting People Back Into Work

By the end of the Academy, participants had not only developed practical skills and improved their job prospects, but they had also gained valuable insights into what it is like to work within Belfast City Council.

“This is a great opportunity to gain employment with such a prestigious employer within the city. The Academy offers tailored support and mentoring to help individuals return to work and progress in their careers.”

Roberta Patton, Mentor at People 1st

The initiative is also designed to help address recruitment challenges within the sector by creating a pipeline of skilled and motivated individuals ready to take up business support roles across Belfast.

Employment Academies – Building Belfast’s Future Workforce

Belfast City Council’s Employment Academies have become a key driver in connecting local people to training and job opportunities across a wide range of industries.

Each Academy is co-designed with local employers and focuses on:

  • Practical skills – ensuring participants are job-ready
  • Career support – with mentoring, job search assistance, and interview preparation
  • Employer connections – giving insight into industry needs and opportunities
  • Qualification development – helping participants gain relevant training and certifications

The Council has already seen success with previous Academies, including partnerships with major employers such as Stena Line to support careers in the maritime sector. The Business Services Academy is the latest example of how this innovative approach is helping to meet the needs of both employers and job seekers.

A Proud Celebration at City Hall

The celebration event at Belfast City Hall reflected the hard work, dedication, and progress of the participants. It was also a recognition of the value of Employment Academies in transforming lives — opening doors for people who may have struggled to re-enter the workforce and giving them the tools they need to succeed.

Many of those who took part are now better equipped to secure employment in administration, customer service, and business support roles, with the confidence and practical experience to thrive.

Want to take part in a future Academy? and enjoy Employment Academy Success…

To find out more about upcoming Employment Academies, visit the Belfast City Council website or contact us at [email protected].
You can also read more inspiring stories by searching academies in our news feed or also visiting the academies section of our website linked here: https://people-1st.co.uk/programmes/academies/

Buncrana Job Fair Success- the People 1st team in Buncrana recently hosted a fantastic Job Fair at the Inishowen Gateway Hotel, drawing strong attendance from employers, jobseekers and community partners across the region. The event was a true example of teamwork, professionalism and local collaboration — and a real success story for the Buncrana branch.

Buncrana Job Fair Success- A Well-Delivered Event

The Job Fair, which took place across two busy sessions, was organised and delivered to an exceptionally high standard. A huge well done goes to the Buncrana team — Emmet, Margaret, and especially Lisa — whose preparation, enthusiasm and commitment made the event such a success.

Lisa dedicated significant time to creating and delivering a polished presentation for attendees, receiving excellent feedback from employers and jobseekers alike. Alongside Emmet, she also worked tirelessly in the lead-up to the event, engaging employers, coordinating logistics and ensuring that clients were supported to attend — something clearly reflected in the strong turnout on the day.

Support From Across the People 1st Network at the Buncrana Job Fair

Events like this don’t happen without teamwork, and the support from across the wider People 1st family played a key role:

  • Majida ensured the Buncrana office remained fully covered throughout the event
  • Oleksandra supported attendees with translation where needed
  • Gillian Kearney travelled down to provide excellent Apprenticeships support
  • Stephen Quigley, a former People 1st employee, attended in his role representing KSK Rathmor Engineering & Recruitment, strengthening the employer presence and bringing valued industry insight

The combination of staff commitment, operational support and employer engagement helped create a welcoming and productive environment for everyone who attended.

Strong Employer Engagement and Promising Outcomes– Buncrana Job Fair Success

The Job Fair brought together a diverse mix of local employers actively looking to recruit. Thanks to the combined efforts of Lisa and Emmet, the sessions were well attended by motivated jobseekers ready to explore opportunities and take the next step towards employment.

The Buncrana team will now be focusing on follow-up support, helping clients apply for roles, prepare for interviews and progress into real job opportunities. Early signs are extremely positive, and we are hopeful that a number of successful job outcomes will emerge from the event.

A Celebration of Teamwork in Action

A huge congratulations to the entire Buncrana team for delivering such a valuable and impactful event. Their commitment to supporting clients, engaging employers and representing People 1st with professionalism and care is truly appreciated.

As Glenn always says:

“Team Work Makes the Dream Work.”

And the Buncrana Job Fair success is proof of exactly that.

Thank you also to the team at the Inishowen Gateway Hotel
https://www.inishowengateway.com/

Our First Year as an EOT: Reflecting and Celebrating

This June, the People 1st team came together to mark a very special milestone — one year as an Employee Ownership Trust!

Held at the Dunsilly Hotel, our anniversary celebration brought together team members from across our branches and head office to celebrate an incredible first year, reflect on what we’ve achieved, and look ahead to what’s next.

The day was packed with energy, positivity and genuine pride — a celebration of how far we’ve come since making the move to employee ownership.

Events from the Employee Ownership Celebration day!

  • A review of our first year as an EOT showcased not only our strongest year in business to date — but also the fantastic achievements and collective spirit that has grown across the organisation.
  • We were delighted to welcome Aidan O’Neill and Catherine Muldoon from Employee Ownership Ireland (EOI), who hosted a brilliant Q&A alongside our own Director Ronan Heenan — sharing insights, answering questions, and inspiring us all for the future of employee ownership in Northern Ireland.
  • A highlight of the day was the introduction of our Charity of the Year — Alzheimer’s Society — a cause close to many hearts across our team.
  • Guest speaker Ciaran May of Natural Resilience gave an inspiring session on maintaining mental strength and positivity — a timely and motivating message that resonated with everyone.
  • And of course, there was plenty of fun! From quizzes and spot prizes to icebreakers and team activities, the energy in the room reflected the unique People 1st spirit that has helped drive us through this fantastic year.

What a successful celebration

A huge thank you to everyone who made the day such a success — and to our hosts at the Dunsilly Hotel for looking after us so well!

What Employee Ownership Means for People 1st

Our transition to employee ownership is far more than a structural change — it’s a commitment to our people and to the communities we serve.

As an EOT, we have secured the future of People 1st as a dynamic and sustainable organisation that will continue to serve Northern Ireland for years to come.

This model ensures that:

  • Every team member shares in the company’s success
  • Jobs are protected and rooted in the local community
  • We invest in long-term growth, not short-term gain
  • A culture of collaboration and innovation is encouraged
  • Employees feel empowered, valued and invested in our shared mission

Already, the EOT model has helped transform how we work — with greater collaboration, job satisfaction, and ownership across the business.

Looking Ahead — Our Second Year as an Employee Ownership Trust

As we head into our second year as an EOT, we do so with real momentum and pride. We’ve just completed our most successful business year yet — and with our team driving that success, we are excited for what’s next.

From our Belfast head office to our growing network of branches across Northern Ireland and Donegal, People 1st remains as committed as ever to our mission:

  • ✅ Empowering individuals with training, skills and confidence
  • ✅ Supporting businesses with professional development and apprenticeships
  • ✅ Making a positive impact in communities across Northern Ireland

We are incredibly proud of our team — and of what we’ve achieved in this first year of employee ownership. Here’s to building an even brighter future — together. 💙

Employee Ownership Ireland

To learn more about Employee Ownership Trusts and the benefits of employee ownership, visit https://employeeownershipireland.com/. Employee Ownership Ireland runs a fantastic programme of events and workshops to inform and educate businesses, and they offer invaluable advice and support to organisations considering the transition to employee ownership.

You can also read more about our journey here: https://people-1st.co.uk/employee-ownership-trust-people-1st-embarks-on-exciting-new-ownership-structure/

Filed under: Employee Ownership | EOT News | People 1st NI | Company Updates | Community Impact

People 1st become an Employee Ownership Trust
People 1st Announce the good news that they are an Employee Ownership Trust from 1st June, 2024

We are delighted to announce that People 1st is now an Employee Ownership Trust. As a leading training organisation established in 1992 and having completed a Management Buy Out in 2002, is thrilled to announce a significant milestone in its journey towards sustainable growth and employee empowerment. Effective from 1st June 2024, the company will transition to an Employee Ownership Trust (EOT) model, marking a momentous shift in its ownership structure. The company recently held a celebration event in The Dunadry Hotel in Antrim to announce this incredible transition to all its team members, and also thank staff for their input in a very successful recent ETI inspection.

What is an Employee Ownership Trust?

An Employee Ownership Trust is a legal entity that holds a significant stake in a company on behalf of its employees. Under this model, employees become beneficial owners of the business, ensuring a more equitable distribution of wealth, and fostering a sense of shared purpose and responsibility.

People 1st, renowned for its innovative vocational and bespoke training solutions, has been at the forefront of the industry for over three decades. Serving statutory, non-statutory, and voluntary organisations across Northern Ireland and the Republic of Ireland, the organisation has earned numerous accolades for its commitment to excellence and client satisfaction.

The new Senior Management Team of the Employee Ownership Trust
The new Senior Management Team of the Employee Ownership Trust

The growth of People 1st over 30 years into an Employee Ownership Trust.

People 1st has been successfully led by its current Directors, overseeing a dedicated team of 90+ staff. Over the years, the company has experienced remarkable growth, expanding from its roots in West Belfast to encompass ten locations across Belfast, Lisburn, Portadown, Lurgan, Newry, Letterkenny, Buncrana, and Dungloe.

Bernie Daly, Managing Director of People 1st, expressed her excitement about the transition, stating,

“We are delighted that 100% ownership will be given to our staff, allowing them to share in the future success of the organisation. This new chapter also opens doors for staff succession and growth opportunities. It has been an amazing journey of development, and I have no doubt that the company will continue to go from strength to strength.”
People 1st team gather to celebrate the news that they are now part of an Employee Ownership Trust
People 1st team join together to celebrate they are now part of an Employee Ownership Trust

People 1st team join together to celebrate the news that they are to become an Employee Ownership Trust as of June 2024.

The move to an Employee Ownership Trust reflects People 1st’s commitment to fostering a culture of inclusivity, collaboration, and shared prosperity. By empowering its employees as stakeholders in the business, the organisation is poised to embark on a new era of innovation and sustainable growth.

You can read more here about an Employee Ownership Trust here on the HMRC website https://assets.publishing.service.gov.uk/media/5a7cceb640f0b65b3de0b497/bis-13-939-moving-to-employee-ownership-guide-for-employees.pdf

About People 1st

DFPF Ltd, known as People 1st, is an award-winning training organisation established in 2002. As a leader in the field, People 1st provides vocational and bespoke training solutions and consultancy services to statutory, non-statutory, and voluntary organisations across Northern Ireland and the Republic of Ireland. With a commitment to excellence and client satisfaction, People 1st has grown from strength to strength, expanding its reach to encompass ten locations and earning recognition for its innovative approach to workforce development. You can find out more about the company here in our About us page https://people-1st.co.uk/about/.

The People 1st team look forward to moving forward together and ensuring more successful growth as an entity under this new structure of Employee Ownership Trust!

Level 2 and Level 3 Childcare success for Nicola, Lara, Cerys and Jordan

At People 1st, we take immense pride in nurturing and guiding aspiring professionals towards successful careers in various industries. Today, we’re thrilled to celebrate the remarkable achievements of Nicola, Lara, Cerys, and Jordan, who have all completed their diploma qualifications in childcare under the mentorship of Bridget McCabe and Gillian Duffy from People 1st. The dedication, perseverance, and passion for childcare they have shown over their apprenticeships have been truly inspiring.

Upon successful completion of the Level 2 Childcare Diploma, individuals can pursue entry-level roles in the childcare sector. This may include positions such as nursery assistant, daycare worker, playgroup assistant, or support worker in schools or community settings. The qualification provides a solid foundation for further career progression and professional development in childcare.

Upon successful completion of the Level 3 Childcare Diploma, individuals can pursue a range of career paths within the childcare sector. These may include working as a nursery practitioner, preschool assistant, childcare worker in a school setting, or as a private nanny. Some learners may also choose to further their studies by progressing to higher education or specialised childcare qualifications.

Level 2 Childcare success for Jordan Bridgett

The Level 2 Childcare Diploma is a foundational qualification aimed at individuals who are looking to start a career in childcare. It provides learners with the essential knowledge and skills needed to work under supervision in various childcare settings.

Jordan Bridgett just took a massive leap from the world of hairdressing into the world of childcare and is now officially qualified with a Level 2 Childcare Learning Development (CCLD) from People 1st, all while working alongside the talented team at Robins Nest Day Nursery in Lurgan!

Jordans journey with People 1st began back in October ’22, and she has loved the flexibility of her online classes, while continuing to shine in work every day with the fabulous team at Robins Nest Day Nursery! A massive shoutout to the wonderful family running Robins Nest Day Nursery – Victoria (on the left) and Emma (on the right) are not just managers, but a vital part of the family that makes this nursery truly special! 💖 We would also like to say a special thanks to Jordan’s fantastic childcare tutor, Diana Delaney, and her stellar mentor, Bridget McCabe – they’ve been a great support on this journey!

Level 3 childcare success for Cerys Nesbitt

The Level 3 Childcare Diploma provided by NCFE CACHE (the Council for Awards in Care, Health and Education) is a comprehensive qualification designed to equip individuals for a rewarding career in childcare. It covers a wide range of topics essential for working with children, including child development, safeguarding, promoting positive behaviour, and supporting children’s learning and development.

Our next Apprentice Cerys Nesbitt has demonstrated a natural talent for connecting with children, which has been evident from the start of her employment alongside the lovely team in Pineview Day Nursery in Lurgan.

Pictured here with Caroline McGuigan, Childcare Manager at Pineview Day Nursery in Lurgan, Cerys has truly exemplified dedication and hard work throughout her journey to gaining this qualification!! She managed to successfully balance her coursework alongside her work commitments, showcasing her determination and passion for childcare. We are all immensely proud and delighted for her accomplishment! Thanks to all the Pineview team for their support too!!! A huge shoutout to Cerys’ tutor, Cora Harrison, and mentor, Bridget McCabe, for their guidance and support along the way. 🙌 It’s a true testament to teamwork and commitment.

Level 3 Childcare success for Nicola Hanna with People 1st

Our third apprentice Nicola Hanna, has excelled in her role with Safe and Sound Daycare in Ballynahinch, and has recently completed her Level 3 qualification.

Nicola is pictured here on the left with her Manager Amanda Lavery who is delighted for Nicola in gaining this sought-after qualification!!! Nicola was able to work alongside the team as normal while completing this Level 3 Diploma, learning new things at work and also while training with us and it will be a great addition to her skillset. Well done from all the team at People 1st and all the best from your Childcare Tutor Joanne Mulholland and People 1st Mentor Bridget McCabe!! We wish you every success in the future and look forward to watching your journey!!!

Our final Level 3 Childcare success story is Lara Pavis

Another success story for our students with Lara Pavis, who has completed her Level 3 Childcare qualification with People 1st and her employer Bumbles Day Care in Belfast. A massive congratulations to Lara from all the team at People 1st, you really put the work in alongside your day to day tasks at Bumbles and you are now a fully qualified practitioner and a skilled and talented one at that!!

We wish you all the best, enjoy celebrating this amazing achievement and thanks to all at Bumbles Day Care for their support!!!! Well done Lara!! Lara is pictured here with People 1st monitoring officer Gillian, who would have visited Lara at her place of work to support and monitor her progress throughout her Level 3.

Why these qualifications are important

  1. Recognition and Accreditation: The Level 3 Childcare Diploma is accredited by NCFE CACHE, a leading provider of vocational qualifications in the care, health, and education sectors. This accreditation ensures that the qualification meets rigorous quality standards and is recognized by employers and educational institutions across the UK and internationally.
  2. Continuing Professional Development (CPD): Completing the Level 3 Childcare Diploma is often seen as a stepping stone for individuals wishing to continue their professional development in childcare. Many training providers offer additional CPD courses and opportunities for further specialization in areas such as early years education, special educational needs (SEN), or leadership and management in childcare settings.

As they embark on the next chapter of their careers, we have no doubt that Nicola, Lara, Cerys, and Jordan will continue to make significant contributions to the childcare industry. Their passion, dedication, and unwavering commitment serve as shining examples to aspiring childcare professionals everywhere.

Please join us in congratulating Nicola, Lara, Cerys, and Jordan on this incredible achievement! We couldn’t be prouder of their accomplishments and are excited to witness the positive impact they will continue to make in the lives of children and families.

Stay tuned for more updates on their future endeavours and the inspiring stories of our apprentices here at People 1st.


Contact People 1st if you or your team would like to be our next childcare success story

If you’re working in childcare and aspiring to achieve your Level 2 or Level 3 qualification, we want to support you on your journey.  Our team is here to help, and we’re offering full funding for those working a minimum of 21 hours.  It’s never too late to invest in your professional development, and we welcome individuals of all ages, on All Age Apprenticeships, funding is now open to all who meet the entry requirements.

Handy links:
Find out more here about All Age Apprenticeships here: https://people-1st.co.uk/programmes/apprenticeships-ni/
or the Level 2 Childcare qualification here https://people-1st.co.uk/qualifications/ncfe-cache-level-2-diploma-in-childrens-care-learning-development-northern-ireland/
or the Level 3 Childcare qualification here https://people-1st.co.uk/qualifications/ncfe-cache-level-3-diploma-in-childrens-care-learning-development-northern-ireland/ and find out more about the Awarding body NCFE CACHE here https://www.ncfe.org.uk/sector-specialisms/education-and-training/

The Armagh City Hotel is thrilled to celebrate the recent successful completion of Level 2 NVQ Diploma programme, by two dedicated members of their Housekeeping team.

Armagh City Hotel Housekeepers, Ellie McManus (left) and Krisitana Caunane (right) with their NVQ Level 2 Diplomas in Housekeeping

The hotel has a long-standing partnership with People 1st, the program facilitator, and takes pride in aiding its valued employees’ professional progression through various industry-specific courses. The latest achievers are Housekeepers Ellie McManus and Kristiana Caunane, both receiving NVQ Level 2 Diplomas in Housekeeping.

Armagh City Hotel delighted with the achievements!

Regarding the girls’ accomplishments, Senior HR Advisor Siobhan Maxwell expressed her joy, stating,

” I’ve been so happy seeing the girls complete their NVQs – both girls have worked exceptionally hard on their course with their People’s 1st tutor Colleen. We started working with People 1st last year, and we have had eight employees, including managers part take in different qualifications. Completing these courses as you work has been amazing, People 1st have been so flexible with working around the girls’ work schedule. All classes and assessments take place during working hours and that has been a huge draw for our participants as some may not have the option to complete a qualification outside of working hours “

The new All Age Apprenticeships will also be so positive for the hospitality sector as it will allow employees who were outside of the age criteria to take part now in an Apprenticeship and gain a qualification, as Siobhan explains:

 ” When the girls commenced the course, apprenticeships were only open to 16-24 years olds, however, apprenticeships now have no restrictions and are open to all ages, so we are hoping to offer NVQ programmes across all age groups within the hotel to existing and new employees. The courses can be tailored to each participants individual needs, depending on their current role and what they see their role developing into through additional optional modules. Providing these courses for our existing and new employees is our way of supporting them in developing their careers with us.”

Management team of Armagh City Hotel toasts to great success!

General Manager Henk Compier echoed the sentiments, presenting Ellie and Kristiana with celebratory Prosecco to mark their achievements. Henk emphasised his pride in the girls and their growth over the past two years, attributing it to the course’s impact on their confidence and skills within the hotel.

“We are so proud of Ellie and Kristiana on the completion of their NVQ’s, both girls have been with us just over two years and in the last year in particular their confidence has increased immensely, that I believe is down to participating in the course – the knowledge and the skills they have gained from the course has helped them tremendously in their roles within the hotel, I can see both of them progressing through the ranks within the hotel.” 

The team at the Armagh City hotel really feel that the difference has come from the fact that the training is able to be undertaken during working hours while the team members are able to earn while the learn and allows them to gain a qualification while they are gaining solid experience and a salary too, helping to alleviate some of the pressures that come with a return to studying!

“That is the reason we work with People’s 1st in delivering these courses, on the job training and development is so important, however, this course and the subsequent qualification has given both girls unmatched knowledge and confidence. Once again, I am so proud of them both.”

General Manager Henk Compier

Onwards and upwards at the Armagh City Hotel for the girls!

Both Kristiana and Ellie are so delighted to achieve this qualification and know that it is a great step on their career path and are looking forward to implementing everything that they have learned over the past year. Commenting on her experience of the course, Kristiana said: 

” It was different because I didn’t know you couldn’t do something like this with work. Our tutor Colleen from People 1st, created such a bond with us and there were things that I didn’t know going into the programme and now I do so it’s nice to know that I have this foundation now for the future.”

Kristiana’s department colleague and classmate Ellie shared a similar experience, stating:

“It was such a new experience. I was learning things that I thought I knew already, but I didn’t. We had a great tutor and created a bond and it was actually really nice. The NVQ Level 2 is better for the future. If I wanted to move on or move up in hospitality it will help with that.”

You can find out more about the Armagh City Hotel on their website https://www.armaghcityhotel.com/ and you can also find out more about the wide variety of Hospitality NVQ’s that you can do with People 1st, on our website https://people-1st.co.uk/qualification-categories/hospitality-catering/

In conclusion, both Ellie and Kristiana’s success stories underscore the hotel’s commitment to employee development through tailored courses, fostering confidence, and knowledge crucial for career progression.


We are thrilled to share William and Patrick Magennis’ remarkable success with Belfast City Council Upskilling Academy and People 1st. The brothers have achieved an outstanding milestone in their careers with the support of Belfast City Council’s Upskilling Academy and their employer, Kids Together Belfast.

Success with Belfast City Council Upskilling Academy for Patrick and William Magennis
Twin Brothers Patrick and William Magennis with Brenda (left) People 1st Director and Diane (right), Kids Together Belfast.

William and Patrick, who share a genuine passion for working with children with special needs, embarked on their professional journey as support workers with Kids Together, a local organisation specialising in early years, after-school programmes, youth groups, and adults with complex needs. The Magennis brothers initially completed their Level 3 qualification in Health and Social Care through the Apprenticeships programme with People 1st, all while gaining valuable hands-on experience working alongside the dedicated team at Kids Together.

Journey to success with Belfast City Council Upskilling Academy

When the opportunity arose to participate in the Belfast City Council Upskilling Academy, William and Patrick seized it eagerly. Having advanced from support worker to team leaders in their organisation, they were keen to further their careers in supervisory roles, and the academy provided them with the perfect pathway to achieve this goal

Following their successful completion of the academy and achieving their Level 5 qualification in Health and Social Care, we are thrilled to announce that both of these talented brothers have been promoted to supervisory positions at Kids Together. This is a fantastic opportunity for career progression, not only for William and Patrick, but also for their employer, as they will benefit greatly from this achievement too.

As an organisation and on a personal level we are so proud of William and Patrick and how far they have come. Their commitment to upskilling, with the guidance from People 1st staff, whilst working full time is a credit to them both. Kids Together are very fortunate to have William and Patrick as part of our ever growing team and the skills and knowledge gained from the Level 3 and 5 Health and Social Care have empowered them to become super supervisors and mentors for their teams.

Pamela Hughes, Manager, Kids Together Belfast
Success with Belfast City Council Upskilling Academy for Patrick and William Magennis
Back in 2021 when Patrick and William achieved their Level 3 in Health and Social care with People 1st during the pandemic.

A life-changing career move in the right direction

As Patrick explains, he feels that this training is his real vocation in life as he enjoys it so much and has had a brilliant journey up to this point:

After leaving school, I went to work as a classroom assistant in special needs and found my passion! After completing my Level 3 in Health and Social Care, I was delighted to be able to progress with Belfast City Council and the Up-skilling Academy to gain my Level 5 Management qualification.  I feel that a clear career path has been opened to me by completing this Academy and after up-skilling, I have been able to take on a higher-level management position at Kids Together. Supporting young people with disabilities is extremely rewarding and I want to encourage and support other young males to consider this pathway as a career

Patrick Magennis, Supervisor, Kids Together Belfast

This success with Belfast City Council Upskilling Academy that the brothers have enjoyed has gained them a promotion and will really help propel their career forward with Kids Together Belfast. The support extended by Belfast City Council, at no cost to either participants or employers, underscores its potential to foster professional growth within your organisation, equipping team members with the skills to benefit both the employer and the children under their care. It is a positive initiative for all involved as Councillor Clíodhna Nic Bhranair, Chair of Belfast City Council’s City Growth and Regeneration Committee said: 

It’s fantastic to hear of the success William and Patrick have had after completing our Upskilling Academy. We’re passionate about supporting our residents to develop the skills they need to secure quality employment in the city. We’ve made a commitment in The Belfast Agenda to support inclusive growth by providing free training, enabling people to apply for roles they otherwise wouldn’t be equipped to do. And Belfast’s children are also benefitting – particularly those with Special Education Needs. Congratulations William and Patrick – we wish you every continued success

Councillor Clíodhna Nic Bhranair, Belfast City Council
Belfast City Council Upskilling Academy
Success with the Belfast City Council Upskilling Academy

We extend heartfelt thanks to Belfast City Council and the Kids Together Belfast team for their unwavering support of this incredible and life-changing initiative. Keep an eye out on our social media channels for news of upcoming up-skilling academies, as we anticipate more inspiring success stories like this one!

Congratulations to William and Patrick, and we all wish them the very best on their future pathways! 

If you would like the opportunity for further career success with Belfast City Council Upskilling Academy, like Patrick and William, then please visit the following link to find out what current opportunities are available for further training through the Belfast City Council Employment Academies: https://www.belfastcity.gov.uk/employmentacademies

We have a whole section dedicated to the Academy programmes we offer on our website where you can hear from other past participants: https://people-1st.co.uk/programmes/academies/ . If you would like to find out more about Kids Together Belfast and the incredible service that they offer local families then please visit their facebook: https://www.facebook.com/p/Kids-Together-Belfast-100064606302711/

Working with Children and Classroom Assistant Employment Academies for Armagh, Banbridge and Craigavon council residents are now open for applications!!

We have exciting news for you of two new Employment Academies taking place in the coming months.

If you would like to work alongside children and play an important role in their growth and development then do not miss this incredible opportunity to fast-track your way to success! Applications are NOW open for Armagh, Banbridge and Craigavon Council residents to sign up to one of two NEW Employment Academies taking place over the coming months:

  1. Classroom Assistant Employment Academy
    OR
  2. Working with Children Employment Academy (Childcare)

These Employment Academies are running in partnership with the Armagh, Banbridge and Craigavon Labour Market Partnership

They have been created to give unemployed or underemployed*  local residents the opportunity to retrain in these in demand sectors! Each Academy will focus on useful things specific to that sector so read on to find out more as we break down what each academy will focus on: 

Classroom Assistant Employment Academy: 20th -24th November 2023, 10-1pm online

Classroom Assistants: Nurturing Learning in Schools 🏫

👩‍🏫 Supporting teachers from P1 to Yr.14.

📝 Aiding with curriculum delivery and assignments.

📚 Assisting with classroom management and administrative tasks.

Working with Children Academy: 27th November- 1st December  2023, 10-1pm online

Childcare and Playwork Settings: From Early Years to After School 🎈

👶🧒 Serving the 0-5 age group and after-school up to P7.

🎯 Focused on developmental play and socialisation.

🏡 Informal and flexible settings for fun and learning.

classroom assistant academy places are now available
Unemployed or Underemployed? can offer you a place on our latest classroom Assistant Academy with Lisburn and Castlereagh City Council.

Over these 5 days the People 1st Academy team will help prepare you so you can make the move into employment. On both courses we will take you from complete beginner to give you an insight into what things you need to know when working with children or as a classroom assistant! Our friendly team will help put you at ease and fast-track your knowledge of what the job entails, and help prepare you for questions you might get asked at upcoming job interviews! 

Then… at the end of the week…fresh with your new knowledge and skills, we will then help introduce you to employers with vacancies ready to fill, and give you the best chance of getting that job you really want!!

Lots of past participants of these academies have gone on to secure employment- and you could be next to take advantage of this life changing opportunity!

“I found The People 1st Academy course very worthwhile and a great opportunity to further my skills “

 “This Academy by People 1st gives me the chance to have a real career”

Quotes from past Academy participants

Each path offers unique experiences and opportunities. Which one resonates with your career goals? Let’s explore together!

If you fulfil the criteria listed above and would like to apply for this Working with Children or Classroom Assistant Employment Academy programme, then please register your interest with our team today on our quick and easy application form click below:  https://forms.gle/kweujkoGhviX3L3u9

We are expecting demand to be high! If you have any questions please email our Employment Academy specialist Cathy McGarvey on [email protected] or call Cathy on 07999 023 291

You can read more about Employment Academies on our website , where you will find some FAQ’s and case studies about past participants there:  https://people-1st.co.uk/programmes/academies/  

*This academy has been specifically created for those who are unemployed or working 16 hours or less, and not in full-time education or training, to help fast-track the way to employment within this in-demand sector.

Armagh, Banbridge and Craigavon Labour Market Partnership
The ABC Labour Market Partnership Employment Academies have been created to help address labour shortages in the area

You can find out more about the Armagh, Banbridge and Craigavon Council here: https://www.armaghbanbridgecraigavon.gov.uk/ and more about the Labour Market Partnership in ABC Council: https://www.armaghbanbridgecraigavon.gov.uk/business/labour-market-partnership/