Level 3 Diploma in Management
Course Description
A Manager is the person responsible for planning and directing the work of a group of individuals, monitoring their work, and taking action when necessary. For many people, this is their first step into a more detailed management career.
Managers may manage workers directly or they may manage several team leader who, in turn, manage the workers. The manager must be familiar with the work of all the groups he/she supervises, but does not need to be the best in any or all of the areas. It is more important for the manager to know how to manage the workers than to know how to do the workers’ jobs well.
A manager may have the power to hire or fire employees or to promote them, and a manager may have responsibility of developing their staff for the next step on their career ladder.
A manager's title reflects what he/she is responsible for.
In order for you to have the best managers, People 1st can offer a number of Management programmes. These programmes are available from Level 2 – Level 5 and can cover knowledge only, or knowledge and workplace performance.
Level 3 Diploma in Management 55 Credits
This qualification is the one required for DEL Team Leading Apprenticeship Framework
Mandatory Units
Manage team performance
Principles of business
Principles of leadership and management
Principles of people management
Manage personal and professional development
Optional units are available in the following areas- a full list of units can be made available on request
Supporting teams
Managing budgets
Discipline and grievance
Managing performance
Business risk
Managing knowledge and development
Managing information systems
Gather, analyse and interpret feedback
Deliver a presentation
Manage events
Resolve customer complaints
Health & Safety in the workplace
Duration
9 - 24 months depending on course and individual circumstances
Contact a member of our Student Support Team for further information
Assessment
Oral and written assessment or oral and written unit assessments through student portfolio with practical vocational observations – dependant on qualification being undertaken.
