The Armagh City Hotel is thrilled to celebrate the recent successful completion of Level 2 NVQ Diploma programme, by two dedicated members of their Housekeeping team.
The hotel has a long-standing partnership with People 1st, the program facilitator, and takes pride in aiding its valued employees’ professional progression through various industry-specific courses. The latest achievers are Housekeepers Ellie McManus and Kristiana Caunane, both receiving NVQ Level 2 Diplomas in Housekeeping.
Armagh City Hotel delighted with the achievements!
Regarding the girls’ accomplishments, Senior HR Advisor Siobhan Maxwell expressed her joy, stating,
” I’ve been so happy seeing the girls complete their NVQs – both girls have worked exceptionally hard on their course with their People’s 1st tutor Colleen. We started working with People 1st last year, and we have had eight employees, including managers part take in different qualifications. Completing these courses as you work has been amazing, People 1st have been so flexible with working around the girls’ work schedule. All classes and assessments take place during working hours and that has been a huge draw for our participants as some may not have the option to complete a qualification outside of working hours “
The new All Age Apprenticeships will also be so positive for the hospitality sector as it will allow employees who were outside of the age criteria to take part now in an Apprenticeship and gain a qualification, as Siobhan explains:
” When the girls commenced the course, apprenticeships were only open to 16-24 years olds, however, apprenticeships now have no restrictions and are open to all ages, so we are hoping to offer NVQ programmes across all age groups within the hotel to existing and new employees. The courses can be tailored to each participants individual needs, depending on their current role and what they see their role developing into through additional optional modules. Providing these courses for our existing and new employees is our way of supporting them in developing their careers with us.”
Management team of Armagh City Hotel toasts to great success!
General Manager Henk Compier echoed the sentiments, presenting Ellie and Kristiana with celebratory Prosecco to mark their achievements. Henk emphasised his pride in the girls and their growth over the past two years, attributing it to the course’s impact on their confidence and skills within the hotel.
“We are so proud of Ellie and Kristiana on the completion of their NVQ’s, both girls have been with us just over two years and in the last year in particular their confidence has increased immensely, that I believe is down to participating in the course – the knowledge and the skills they have gained from the course has helped them tremendously in their roles within the hotel, I can see both of them progressing through the ranks within the hotel.”
The team at the Armagh City hotel really feel that the difference has come from the fact that the training is able to be undertaken during working hours while the team members are able to earn while the learn and allows them to gain a qualification while they are gaining solid experience and a salary too, helping to alleviate some of the pressures that come with a return to studying!General Manager Henk Compier
“That is the reason we work with People’s 1st in delivering these courses, on the job training and development is so important, however, this course and the subsequent qualification has given both girls unmatched knowledge and confidence. Once again, I am so proud of them both.”
Onwards and upwards at the Armagh City Hotel for the girls!
Both Kristiana and Ellie are so delighted to achieve this qualification and know that it is a great step on their career path and are looking forward to implementing everything that they have learned over the past year. Commenting on her experience of the course, Kristiana said:
” It was different because I didn’t know you couldn’t do something like this with work. Our tutor Colleen from People 1st, created such a bond with us and there were things that I didn’t know going into the programme and now I do so it’s nice to know that I have this foundation now for the future.”
Kristiana’s department colleague and classmate Ellie shared a similar experience, stating:
“It was such a new experience. I was learning things that I thought I knew already, but I didn’t. We had a great tutor and created a bond and it was actually really nice. The NVQ Level 2 is better for the future. If I wanted to move on or move up in hospitality it will help with that.”
You can find out more about the Armagh City Hotel on their website https://www.armaghcityhotel.com/ and you can also find out more about the wide variety of Hospitality NVQ’s that you can do with People 1st, on our website https://people-1st.co.uk/qualification-categories/hospitality-catering/
In conclusion, both Ellie and Kristiana’s success stories underscore the hotel’s commitment to employee development through tailored courses, fostering confidence, and knowledge crucial for career progression.