Level 3 ICQ Diploma in Retail Skills (Management)

Course Code: 601/1726/6

This course is for those who take responsibility for a retail environment such as department, section and team leaders, specialist sales advisors and owner/managers. You will develop your management skills as well as be able to reflect your specific retail job role.

To give you an understanding of this course, topics include:

  • Work effectively and support others in a retail organisation
  • Manage staff to receive goods in a retail environment
  • Maintain the availability of goods on display in a retail environment to promote sales
  • Organise and monitor the storage of stock in a retail environment
  • Set objectives and provide support for team members
  • Plan, allocate and monitor work of a team
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Course Contact

Gráinne McBride

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Patricia Wilson
After changing career I was anxious about starting a new course, but People 1st made me feel confident and comfortable. They have encouraged me and provided constant support when I have needed it through my Level 2 and my Level 3 qualifications. They provide the best training and I don’t think I would have been able to complete my qualifications, if it wasn’t for the support they offered me. I will hopefully go on to do more qualifications with People 1st in the future.
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Leoní Reilly
I’ve just completed my Level 5 Management course with People 1st. I can’t thank them enough for all the help and support I received, from not only my tutor Amanda, but the organisation as a whole. My classes were always well structured and I felt I could ask for help and guidance whenever I needed it. People 1st have helped me take that next step in my career and I will always be eternally grateful.
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Michelle Allison
Thank you to People 1st and to Caroline Bell for an excellent and informative Assessors Course. From day one, I felt Caroline was there to support me in every way. At times when life got in the way, there was always a check in and she was there to assist with ongoing assignments. The visits and personal discussions were done with a warm welcome and I was at ease completing these which ultimately lead me to successfully completing the course. I am delighted to now be a qualified assessor, thanks to the support of People 1st. I cannot l wait to help and support many other students on their journeys with their own careers.