Level 1 OCNNI Certificate in Retail Business
Course Code: 601/3749/6
The aim of this course is to provide you with the basic skills and knowledge required for working in a range of retail businesses. It’s ideal for you if you are just starting out and want to build a career in a range of retail businesses.
To give you an understanding of this course, topics include:
- Problem solving within a retail business
- Employee standards within a retail business
- Individual and team work skills for a retail business
- Rights and responsibilities of retail traders and customers
- Customer service in a retail business
- Display, move and monitor stock in a retail business
If you are a school-leaver* and not working full time, you could access this course for free through the Skills for Life and Work programme.
Find out more below:
https://people-1st.co.uk/programmes/skills-for-life-and-work-2/
You might like to do further study by completing a Level 2 Certificate in Retail Knowledge or Retail Skills; there are also level 3 qualifications which you could go on to do.
You could also progress in work in roles such as
- retail assistant
- shift leader
- merchandiser
or
- customer service representative.
