Super Supervisor

During the Super Supervisor course, which will be delivered online over 2 x 3 hour sessions, you will discuss a range of areas relevant to the role of the Team leader. The purpose of this course is to help you work smarter rather than harder to get the desired results from the team.

The role of the team leader:

  • Understand how the role fits into the organisation
  • List the skills and attitudes of an effective team leader
  • Investigate the issues and challenges of the role
  • Understand how to transition from team member to team leader
  • How to identify and deliver key results

Getting the best from people:

  • Discuss the importance and need for positive motivation
  • Examine the importance on instilling team spirit
  • Examine the stages of team development

Communicating for impact

  • Discuss the importance of influencing others
  • Explain the process of receiving, providing and responding to effective feedback
  • Employ techniques to inform and consult with others to make decisions to deliver results
  • Demonstrate the process for carrying out team briefing – formal and informal

Course Contact

Cathy McGarvey

Hear from our students

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Patricia Wilson
After changing career I was anxious about starting a new course, but People 1st made me feel confident and comfortable. They have encouraged me and provided constant support when I have needed it through my Level 2 and my Level 3 qualifications. They provide the best training and I don’t think I would have been able to complete my qualifications, if it wasn’t for the support they offered me. I will hopefully go on to do more qualifications with People 1st in the future.
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Leoní Reilly
I’ve just completed my Level 5 Management course with People 1st. I can’t thank them enough for all the help and support I received, from not only my tutor Amanda, but the organisation as a whole. My classes were always well structured and I felt I could ask for help and guidance whenever I needed it. People 1st have helped me take that next step in my career and I will always be eternally grateful.
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Michelle Allison
Thank you to People 1st and to Caroline Bell for an excellent and informative Assessors Course. From day one, I felt Caroline was there to support me in every way. At times when life got in the way, there was always a check in and she was there to assist with ongoing assignments. The visits and personal discussions were done with a warm welcome and I was at ease completing these which ultimately lead me to successfully completing the course. I am delighted to now be a qualified assessor, thanks to the support of People 1st. I cannot l wait to help and support many other students on their journeys with their own careers.